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FordService

Official Ford Motor Co.
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About FordService

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  1. Jeff62

    I have a 2013 edge just over 100k. With a ptu vent leak. Are there any open recalls for this. 

  2. Sara B

    Any helpful tips? I am trying to get my car fixed! I called the dealership when the recall notice came out in June and was told they didn't know anything about the recall and not to worry about it yet......! So I asked them to check my car when I got my oil changed on 1/6/16 and mentioned that there was moisture in my taillights which shouldn't be happening (my car is still under warranty). The service guy said he would submit pictures of the taillights on 1/6/16 and then neve...

  3. FordService
    Hey Ford Fam, We will be away from the forum temporarily. If you guys need help, please don’t hesitate to reach out to us via Twitter or Facebook. If you need immediate assistance, please contact your dealer or the Customer Relationship Center. For the CRC, dial 1-800-392-3673 OR 1-800-232-5952 (TDD for the Hearing Impaired). Thanks for your patience! Tricia
  4. FordService
    Hello Ford Family, It’s time to say goodbye to 2015, and welcome 2016 with open arms! I’ll be out of the office January 1, 2015. I will return on January 4, 2015. Live it up, be safe, and Happy New Year! Yes, indeed, WWWPerfA_ZN0W. Have a Happy New Year to you as well, and try to stay out of trouble! Tricia
  5. FordService
    Thank you very much, WWWPerfA_ZN0W. I had a wonderful time, and I hope you did as well. If you need me, just give me a shout! Tricia
  6. FordService
    Hi guys, I’ll be out of the office December 25, 2015. I will return on December 28, 2015. Chat with you soon, and Happy Holidays! We sure do, Nick Halstead! Definitely check out this thread to see when we will be out of the office. We'll be here if you need anything, and Season’s Greetings! Tricia
  7. FordService
    Hello Ford Fam, Thanks for sharing the great news, and your solutions! I’ll be happy to document your dealer feedback. Please PM your full name, VIN, mileage, dealer, and best daytime phone number. I’m make sure it’s noted! Tricia
  8. FordService
    Hello everyone, I’ll be out of the office November 26, 2015. I will return on November 27, 2015. Try not to overeat, and Happy Thanksgiving to all! Thank you very much, WWWPerfA_ZN0W! Yes, I will be off, and I hope you have a wonderful time with your loved ones also! Tricia
  9. FordService
    Hi stan2929, I'll be happy to document your feedback for Buckeye Ford. Just private message me your full name and phone number. :)Thrilled to hear what a great service you had. Meagan
  10. FordService
    Welcome, rach1507ec! I recommend heading to your dealer to have this checked out. Have a tech ride along with you to experience the noise. Once you set up the appointment, please let me know, along with your mileage. Meagan
  11. FordService
    Were your repairs taken care of at your Ford Dealer, snz? Please let me know, along with your mileage. Hi guys, I recommend setting up an appointment with your dealer for a diagnosis. Once you have, please let me know, along with your mileage. Meagan
  12. FordService
    We'll keep an eye out for it! Meagan
  13. FordService
    Hello Ford Fam, I’ll be out of the office November 20, 2015. I will return on November 24, 2015. Enjoy the rest of your day, and see ya’ll soon! Tricia
  14. FordService
    Hello Ford Fam, I’ll be out of the office November 20, 2015. I will return on November 24, 2015. Enjoy the rest of your day, and see ya’ll soon! Tricia
  15. FordService
    Thanks for the mention, WWWPerfA_ZN0W! Welcome to the community, 1000wordsSTL! My name is Tricia, and I’m the U.S. Ford Customer Service Representative. How did it go at the dealer? Also, please private message (PM) your full name, VIN, current mileage, dealer, and best daytime phone number. I’ll be happy to check my resources! Tricia
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