Yeah, so good luck with that, but I couldn't find any direct videos either. I had watched videos on how to remove the touchscreen, and then worked my way through it carefully on my own. You only need to remove the trim piece from the left side of the touchscreen, and then start moving pieces out of the way until you can get the cluster out. Also try looking for the video on removing the cluster from the 2011 MKZ. They are a little different, but may show some similar things to watch out for.