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Microphone Problems


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I just purchased a 2012 Edge Limited and am loving it. I also have the new MFT update installed. However, whenever I call someone via handsfree bluetooth, they tell me they hear a lot of distortion on the other end (some describe it as wind noice - all the windows are up). I got this feedback before and after the upgrade. They come through on the speakers clearly, so I don't think it's the cell connection. Anyone else have this problem or know what it could be? My only thoughts are maybe the microphone is bad or maybe the air from the AC is blowing on the microphone (I haven't tried turning off the air to see if the problem persists). Thanks for the help.

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Thanks for the feedback. I tested it again on the way into work and my wife still heard the noice even when I was stopped and had the climate control off (she said it was worse when I was driving). I'm going to contact the dealership today to get the microphone replaced. I'll let everyone know if it fixed the problem.

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