Trying to get the weather on sync

[sanche]

Hello,

 

I am a new member and have a question about sync on my 2012 edge.

When I took delivery, the salesman demonstrated all the nice things sync can do.

I was impressed with accessing weather info and maps which worked nicely back then.

A few days later I tried calling up the weather myself. It worked a couple of times, but recently, it gets stuck on acquiring. I see an hourglass logo next to weather and weather map menus. The following day, the hourglasses are still there.

 

Is there a way to cancel or clear the acquiring mode or hourglass without doing a master reset. I do not want to loose my settings.

 

Also I notice that it takes about two minutes for the nav system to define a destination. Is this normal? My 2008 would create a destination in seconds.

 

Thanks all.