kevandmeg Posted July 18, 2011 Report Share Posted July 18, 2011 i am having a problem with the quality of phone calls in my 2011 Edge. obviously its a handsfree bluetooth connection and my phone is the HTC incredible. everyone i am talking to says it sounds like i have the windows open and they can barely hear anything but wind. does anyone else have the same problem? any help is appreciated. Quote Link to comment Share on other sites More sharing options...
cal3thousand Posted July 18, 2011 Report Share Posted July 18, 2011 i am having a problem with the quality of phone calls in my 2011 Edge. obviously its a handsfree bluetooth connection and my phone is the HTC incredible. everyone i am talking to says it sounds like i have the windows open and they can barely hear anything but wind. does anyone else have the same problem? any help is appreciated. HTC Glacier (MT4G) here without any of those issues. Is it something that just started? Have you tried testing another phone with your car to see? Quote Link to comment Share on other sites More sharing options...
kevandmeg Posted July 19, 2011 Author Report Share Posted July 19, 2011 it seemed ok when i first got the vehicle, started at some point after one of the MFT updates. haven't tried another phone yet. Quote Link to comment Share on other sites More sharing options...
flaguy Posted July 21, 2011 Report Share Posted July 21, 2011 I guess MFT is MFT in any vehicle. See the complaints about "bluetooth noise" in this thread: http://www.explorerforum.com/forums/showthread.php?t=315634&highlight=phone+noise Quote Link to comment Share on other sites More sharing options...
JoeN Posted August 4, 2011 Report Share Posted August 4, 2011 I have made 2 trips to the dealer and one call to Ford. Trip one started with "we cannot duplicate problem and ended with, "yes there is a problem" after I had my wife speak to the service tech while driving home(interesting the service advisor refused to speak to my wife. She had to speak to the tech". The service advisor had to reschedule us for another appointment because upon speaking to Ford, the solution would be a software re-load. Trip 2 ended with "we reloaded software" and this condition is normal. At this point I was very frustrated an said I would be calling Ford on the way home. This call resulted in the agent agreeing the sound quality was bad. He had me do a soft reboot and re-pair. No improvement. At this point he said take the car back in, it was probably a hardware problem. I plan on Calling the service manager and talking to him before I take the car elsewhere. Frustrating and disappointing. Thanks for listening. Joe Quote Link to comment Share on other sites More sharing options...
Eric The Midget Posted August 6, 2011 Report Share Posted August 6, 2011 I have made 2 trips to the dealer and one call to Ford. Trip one started with "we cannot duplicate problem and ended with, "yes there is a problem" after I had my wife speak to the service tech while driving home(interesting the service advisor refused to speak to my wife. She had to speak to the tech". The service advisor had to reschedule us for another appointment because upon speaking to Ford, the solution would be a software re-load. Trip 2 ended with "we reloaded software" and this condition is normal. At this point I was very frustrated an said I would be calling Ford on the way home. This call resulted in the agent agreeing the sound quality was bad. He had me do a soft reboot and re-pair. No improvement. At this point he said take the car back in, it was probably a hardware problem. I plan on Calling the service manager and talking to him before I take the car elsewhere. Frustrating and disappointing. Thanks for listening. Joe Any luck fixing this issue? I have the same problem on my 2008 Edge. I am using an iPhone 3GS Quote Link to comment Share on other sites More sharing options...
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