cliffwilson91 Posted March 25, 2011 Report Share Posted March 25, 2011 I have a new 2011 Edge and twice now when I have put the vehicle in reverse the camera display is upside down and without the guiding green, yellow, and red lines. Has anyone else experienced this yet? Again it has only happened twice in about 3 weeks time, but it still concerns me. I believe both times that it happened was in the morning on my way to work after the car had been sitting for 8 plus hours. Quote Link to comment Share on other sites More sharing options...
wilsons66604 Posted March 26, 2011 Report Share Posted March 26, 2011 (edited) I have a new 2011 Edge and twice now when I have put the vehicle in reverse the camera display is upside down and without the guiding green, yellow, and red lines. Has anyone else experienced this yet? Again it has only happened twice in about 3 weeks time, but it still concerns me. I believe both times that it happened was in the morning on my way to work after the car had been sitting for 8 plus hours. Update your sync software. Camera has had several fixes since I got my edge 6 mo ago UPDATE: The guidelines are turned on/off via the touch menu. also... Since I updated to ver 2.7, I've noticed that the camera has a wider angle of view. It now shows a portion of the license tag. Edited March 27, 2011 by wilsons66604 Quote Link to comment Share on other sites More sharing options...
Totally_Ripped Posted June 27, 2011 Report Share Posted June 27, 2011 Update your sync software. Camera has had several fixes since I got my edge 6 mo ago UPDATE: The guidelines are turned on/off via the touch menu. also... Since I updated to ver 2.7, I've noticed that the camera has a wider angle of view. It now shows a portion of the license tag. If you're still having this issue, check out the attached TSB. TR tsb11-06-04.pdf Quote Link to comment Share on other sites More sharing options...
pholahan Posted May 4, 2016 Report Share Posted May 4, 2016 2011 Lincoln MKS owner. I know this thread is old, but I'm having the same problems. After the MFT upgrade in the summer of 2015, I lost the guide lines and proximity markings on the rear camera. About 3 months ago, I first got a blank screen with the contact dealer message. That would pop up every now and then. In the last month, the image has gone upside down. I saw that there was a TSB that extended the warranty on the APIM for 5 years on the MKX and 4 years on the Edge, so I took it to my dealer yesterday. After sitting there for 2 1/2 hours they told me that the APIM was fine and it is the camera that's bad. Quoted me $458 dollars to fix! I said no thanks. I took me less than 10 minutes to remove the liftgate panel, take out the 1 mounting screw and remove the camera. I unseated the wiring harness and reattached it to see if that would maybe help...it did not. I re-installed the camera and put the liftgate cover back and ordered a new camera from a dealer for $128. I still have my doubts that this is a camera issue, as everything seems to point to a software issue inside the APIM, so I'll see what happens after I replace the camera. 1 Quote Link to comment Share on other sites More sharing options...
candurin Posted May 4, 2016 Report Share Posted May 4, 2016 If all else fails, just install your current one upside down? 2 Quote Link to comment Share on other sites More sharing options...
bce Posted May 5, 2016 Report Share Posted May 5, 2016 Did you install the Austrailian version? Quote Link to comment Share on other sites More sharing options...
pholahan Posted May 9, 2016 Report Share Posted May 9, 2016 If all else fails, just install your current one upside down? Your joking....I hope!! I have installed a new camera and the image is properly oriented, but I do not have guidelines and the zoom feature does not work. Quote Link to comment Share on other sites More sharing options...
DRbillZ Posted May 10, 2016 Report Share Posted May 10, 2016 Made sense to do that if it was constantly upside down Quote Link to comment Share on other sites More sharing options...
pholahan Posted May 10, 2016 Report Share Posted May 10, 2016 Made sense to do that if it was constantly upside down There is only one way to mount the camera, so that would not work. Quote Link to comment Share on other sites More sharing options...
DRbillZ Posted May 10, 2016 Report Share Posted May 10, 2016 Oh, where there's a will... Quote Link to comment Share on other sites More sharing options...
candurin Posted May 11, 2016 Report Share Posted May 11, 2016 There is only one way to mount the camera, so that would not work. It was a joke... I suppose I'll need to add the "/sarcasm" in future posts where I laugh at my own responses... If you replaced your camera, other members have indicated that you'll need your dealer to reset and initialize the new camera before the zoom and guidelines will function properly on the replacement. 1 Quote Link to comment Share on other sites More sharing options...
y2kdon Posted June 10, 2016 Report Share Posted June 10, 2016 I've got a 2011 Edge Limited. I need to replace the lift gate back up camera. I've removed the assembly that contains the camera, but I will be dog gone if I figure out how the camera unit actually comes out. There is a plastic tab that appears to e attached to a swivel arm that olds the camera in place. How do I move that swivel arm or tab to take out the camera? Quote Link to comment Share on other sites More sharing options...
xK317Hx Posted June 10, 2016 Report Share Posted June 10, 2016 http://www.fordedgeforum.com/topic/17508-reverse-cam-woes/page-2 There is info in that thread. Quote Link to comment Share on other sites More sharing options...
James McGill Posted March 6, 2017 Report Share Posted March 6, 2017 If you're still having this issue, check out the attached TSB. TR Laughing at that "cold weather" TSB -- it's happening on a 2011 Edge SEL that's never left Phoenix. Quote Link to comment Share on other sites More sharing options...
PrinzII Posted January 6, 2020 Report Share Posted January 6, 2020 My camera works but is now showing an upside down image and the quality seems a little off. My guess is that it's probably due for updates. Quote Link to comment Share on other sites More sharing options...
2FAST4U Posted January 6, 2020 Report Share Posted January 6, 2020 40 minutes ago, PrinzII said: My camera works but is now showing an upside down image and the quality seems a little off. My guess is that it's probably due for updates. The same thing happened on my 2011 MKX. There was no other choice than to have it replaced at the dealer… Claude. Quote Link to comment Share on other sites More sharing options...
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