Cduff33 Posted March 11, 2011 Report Share Posted March 11, 2011 Help! I brought my new 2011 Ford Edge Limited home last night and after checking the syncmyride website saw there was an available update to the software. I downloaded the software to a small external HD and plugged into the USB in the car as directed. After about 5 mins of waiting for a prompt of some sort I unplugged the USB and decided to try a flash drive I had. When I went to start the car the second time I get nothing on the mainscreen at all and only the message Audio Off on the right console LCD. I have pulled fuse 29 to no avail. What did I do????? Quote Link to comment Share on other sites More sharing options...
k1200rsport Posted March 11, 2011 Report Share Posted March 11, 2011 First time to update the Sync, you should have gone under the Apps and install updates. I suggest you take it to the dealer and have them take a look at it instead of you trying to mess with it. Quote Link to comment Share on other sites More sharing options...
Cduff33 Posted March 11, 2011 Author Report Share Posted March 11, 2011 First time to update the Sync, you should have gone under the Apps and install updates. I suggest you take it to the dealer and have them take a look at it instead of you trying to mess with it. Thanks for the reply. Thats exactly what I will do tomorrow. How would I have known to go under Apps first to install?? I was following the directions on SyncMyRIde.com which say to insert USB and wait for commands. Is the dealer going to try and say I screwed something up? Quote Link to comment Share on other sites More sharing options...
mv-clear Posted March 11, 2011 Report Share Posted March 11, 2011 If you didn't do anything after plugging in the USB key, I don't think it did anything. its probably a coincidence that your sync died after plugging in the USB key. As far as I know it doesn't do anything until you access the settings and install/apps. Just plugging it in as far as I know does nothing.. M. Quote Link to comment Share on other sites More sharing options...
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