tajdtj Posted July 31, 2017 Report Share Posted July 31, 2017 I recently purchased a used Ford Edge Limited and it has the documented issue with the transmission thumping on the the way up at 30 mph. It is very consistent. How do I determine which service bulletin would go with my issue and get this fixed? Thanks Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted July 31, 2017 Report Share Posted July 31, 2017 A TSB is an informational document. If you do not have warranty, cost will be out of pocket ... You can ask the dealer to refer to the transmission TSBs to see the best fit to your description of the problem. Quote Link to comment Share on other sites More sharing options...
tajdtj Posted July 31, 2017 Report Share Posted July 31, 2017 thanks for the response. So even though the issues has been very well documented Ford will not fix it out of warranty? Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted July 31, 2017 Report Share Posted July 31, 2017 Sorry, no. Only recalls and customer satisfaction programs are fully paid for. No warranty from the sale? Quote Link to comment Share on other sites More sharing options...
c360 Posted January 29, 2020 Report Share Posted January 29, 2020 On 1/26/2014 at 8:59 AM, wlepse said: Had the TSB performed on our Edge a while back and behavior is back, not sure if anyone else is in the same boat. Actually wonder if it was even done correctly in the first place. At the same time they performed fix for ticking on start up and forgot to put the hood switch back. Then tried to convince me I never had one and it wasn't related to remote start no longer working. So needless to say I think they do shoddy work and haven't gone back there. I know this is an old thread, but which TSB did you have performed? 11-12-10 or 11-5-6. Did you ever end getting the issue resolved? Thanks! Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.