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2011 Edge/MKX My Touch and Sync Problems


akirby

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On an unrelated topic, driving in to work this morning doing about 40KPH in city traffic when a pick truck stopped suddenly. I reacted quickly but also the red light on my dash flashed, something I wasnt expecting

 

:shift: :hyper:

 

Working just like it is supposed too, should have preloaded your brakes for you also. Have had mine activate a couple of times under similar conditions.

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For the question if any Canadians with the update letter....

 

I have a 2011 Edge Ltd built mid November 2010. I have not received any letter and the dealer shows no update available.

 

Sync VersionGen2 - V2.3

Confirmed installations

BT4T-14D546-AG

BT4T-14F496-AG

BT4T-14F497-AG

SYNC compatible software

BT4T-14F603-AG

 

Waiting to download 0 items

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Well, I just picked it up and my phone connects and BT Audio works good. I'll test it some more later.

 

Does your clock work correctly? and is your calendar correct?

 

I am going to have to call my dealer Monday, My wife missed her Soap Opera today because the clock was off :yup: and wants the clock fixed! I know I can set it manually and that is what I have done for now, but I am getting tired of waiting for the fix and now this.

Edited by curlysir
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Does your clock work correctly? and is your calendar correct?

 

I am going to have to call my dealer Monday, My wife missed her Soap Opera today because the clock was off :yup: and wants the clock fixed! I know I can set it manually and that is what I have done for now, but I am getting tired of waiting for the fix and now this.

Calendar and clock work! I had to tell it that we were in that stupid daylight savings crap though.

The system seems to retain the last used audio source now. Before, it was a crap shoot on what I got. AM or Sirius or USB...throw the dice!

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Calendar and clock work! I had to tell it that we were in that stupid daylight savings crap though.

The system seems to retain the last used audio source now. Before, it was a crap shoot on what I got. AM or Sirius or USB...throw the dice!

 

DST is what is causing my problem with GPS time. The system thinks it is November, 2030 and their is on way to manually set it. And the system will not not set the correct date. I am thinking about pulling the fuse. Will take it in for the update when I get a chance.

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Got my update letter today. Edge was purchased in October 2010. Are they staggering the updates?

 

On a semi related topic: The Syncmyride.com site will not work correctly with Internet Explorer 9 or Firefox 4, I cannot access the update portion of the website with the new versions of the browsers, tried it on another computer with the old versions and no problem. Appears they keep the website updated about as well as they do MFT.

Edited by curlysir
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Got my update letter today. Edge was purchased in October 2010. Are they staggering the updates?

 

On a semi related topic: The Syncmyride.com site will not work correctly with Internet Explorer 9 or Firefox 4, I cannot access the update portion of the website with the new versions of the browsers, tried it on another computer with the old versions and no problem. Appears they keep the website updated about as well as they do MFT.

I tried to no avail on FF4 myself. No good

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Mine was build at the end of January with V2.4 factory installed. I recently noticed the clock would be incorrect usually displaying 11:56am no matter what time it was.. This has happened 4 times already. The first 3 times it corrected itself after shutting the system down, the last time required a manual correction by me. Now I am starting to worry. Is this the beginning of what is many more problems to come? I am almost afraid to let them work on it in fear of the dealer causing more harm to an otherwise great system.

Edited by goatee
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Well, everything had been going great with my 2011 Edge Sport until this weekend. I turned the car on after running into the store and my screen went blank. No audio, no navigation, no back up camera - similar to what many have posted here. MFT version was the latest at 2.4. Took it into the dealer today and they confirmed it needs a new APIM. Hope to have it back tomorrow and we'll see how it goes from there.

 

This forum has been extremely helpful in understanding the issues (and many of the challenges). Thanks to everyone for posting and sharing your experiences.

 

I still think the Edge is a great vehicle and hope that this minor setback is just that....minor!

 

Thanks,

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Well, everything had been going great with my 2011 Edge Sport until this weekend. I turned the car on after running into the store and my screen went blank. No audio, no navigation, no back up camera - similar to what many have posted here. MFT version was the latest at 2.4. Took it into the dealer today and they confirmed it needs a new APIM. Hope to have it back tomorrow and we'll see how it goes from there.

 

This forum has been extremely helpful in understanding the issues (and many of the challenges). Thanks to everyone for posting and sharing your experiences.

 

I still think the Edge is a great vehicle and hope that this minor setback is just that....minor!

 

Thanks,

 

I am happy to report that it has been about 2 months now since my APIM replacement and so far everything has worked as it should. I am still extremely happy with my purchase. :shades:

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glad to hear the good news... so far

It was bound to happen...

Sync would not recognize USB2 this morning or connect to BT Audio. I stopped the car, turned off the ignition and opened the door. Started the car and BT Audio was back but still no USB2.

I wonder what these update are doing. I would think that they would be able to get the basics working by now.

I wonder if I ought to request a new APIM cuz my system has been nothing but flaky since day 1 (6 mo ago)

Edited by wilsons66604
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(fingers crossed for a magical update that fixes all the Sync nuisances)

Just picked it up. Only drove home and didn't have a chance to go through it. I need to re-pair my phone and had to set clock for Daylight Savings. I will get back out to the car tonight to check things out

Edited by tpm419419
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Just picked it up. Only drove home and didn't have a chance to go through it. I need to re-pair my phone and had to set clock for Daylight Savings. I will get back out to the car tonight to check things out

 

Looking forward to your report. Did you by any chance have problems with your clock or calendar? Basically that's my only lingering issue, which is not really a big issue anyway. However, I will get an update to correct it when/if one becomes available.

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Looking forward to your report. Did you by any chance have problems with your clock or calendar? Basically that's my only lingering issue, which is not really a big issue anyway. However, I will get an update to correct it when/if one becomes available.

Have to say I had no real issues other than the entire phone book not being shown when trying to enter 911 Emergency contact #'s. I did pair my phone and re downloaded my phonebook (same issue with 911 contacts) I will not be using the car until tomorrow but from the few minutes I played with it I really don't see any real improvement with key function speed.

I'll know better tomorrow. Everything seems to work OK

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OK so i went out this morning in 27 degree weather. Screen was responsive and functions like the seat warmers worked quickly. I do see an improvement in responsiveness

 

Tom, that's a start. You'll probably have to drive it for a week or two to determine if any of the past problems crop up again. Good luck.

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Just came back from picking up my Edge, after the APIM was replaced. I'm happy to report that everything is working perfectly. I've tested most of the functions and will try out the remaining ones tomorrow, but so far, so good!

 

I also realized how much I missed my Edge after driving an Escape for 3 days....yuck! :-)

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Just came back from picking up my Edge, after the APIM was replaced. I'm happy to report that everything is working perfectly. I've tested most of the functions and will try out the remaining ones tomorrow, but so far, so good!

 

I also realized how much I missed my Edge after driving an Escape for 3 days....yuck! :-)

Great news! Keep us posted.

Are you plugging in USB devices or using Blue Tooth?

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