bboytails Posted November 23, 2010 Report Share Posted November 23, 2010 (edited) Since I've seen a few posts from people asking about the 9012 (2011 Ford Edge Sport) HID kit currently offered from Retrosolutions.com, I'll go ahead and give my experience: Quick facts: - I have a 2011 Ford Edge Sport - I bought the following kit that was recommended by Retrosolutions: http://www.retrosolutionsllc.com/servlet/the-480/DIGITAL-HID-XENON-CONVERSION/Detail - I have installed 9 different HID Kits in the past that include a Mazda3, Cobalt, Escape, Camaro, and Civic. - Take a look at the photos and compare the tab pattern of Retrosolution's bulb(diagram picture) and the tab pattern of my bulb. Installation: I couldn't get the kit's bulb to fit perfect, flush, or reasonably secure into the housing/socket. Retrosolution's tab pattern simply doesn't match my sport's tab pattern. I would accept two tabs fitting, but for the price they charge, only one tab being able to fit doesn't make sense. When securing only one tab into the socket, it results in the bulb to sit slightly crooked, which can possibly lead to aiming issues. Conclusion: I'm currently discussing the issue with their customer service, but it seems that I'm the only one to report the issue with the 2011 Sport's. I could have made a mistake on my part as far as installation is concerned, but I doubt it since I've installed a few kits on different vehicles. In my opinion, their kit requires cutting to make it fit, which is what they advertise as "not needed." Like I mentioned, I'm still discussing the issue with them, but I'll provide updates as soon as I get them. I'm just trying to save members from possible headaches, unless they want to try give it a try and make it fit. I'm hoping someone does, just for my sake. As a side note, the kit does seem to be good quality, and their customer service reply's have been within a reasonable time frame. I'm not putting down the company or their kit's, but I would hold off before purchasing their 9012 kit for a 2011 Sport model. I can't speak for any other models. Edited November 23, 2010 by bboytails Link to comment Share on other sites More sharing options...
GatorCat Posted November 23, 2010 Report Share Posted November 23, 2010 Looking to pick this one up as well so interested in your experience. Please keep us posted! Link to comment Share on other sites More sharing options...
Edgieguy Posted November 23, 2010 Report Share Posted November 23, 2010 ^Ditto Link to comment Share on other sites More sharing options...
GatorCat Posted December 1, 2010 Report Share Posted December 1, 2010 Bboy... Any updates on this? I'm ready to buy the kit and waiting to see if there are issues. Thanks! Link to comment Share on other sites More sharing options...
whiteis33 Posted December 1, 2010 Report Share Posted December 1, 2010 I dont have the retrosolutions kit.. but i installed the DDM kit (with the wiring harness) and i modified the bulb by shaving off the tab on the right. The bulb fits in the housing theres little no play. here are some pics Link to comment Share on other sites More sharing options...
jsabia85 Posted December 1, 2010 Report Share Posted December 1, 2010 (edited) I dont have the retrosolutions kit.. but i installed the DDM kit (with the wiring harness) and i modified the bulb by shaving off the tab on the right. The bulb fits in the housing theres little no play. Can u take pics on where u mounted the ballasts? Edited December 1, 2010 by jsabia85 Link to comment Share on other sites More sharing options...
whiteis33 Posted December 1, 2010 Report Share Posted December 1, 2010 Can u take pics on where u mounted the ballasts? ill take some tomorrow. But i mounted them on the side of the headlight with 3M double sided tape (they are the slim ballast) Link to comment Share on other sites More sharing options...
jsabia85 Posted December 1, 2010 Report Share Posted December 1, 2010 ill take some tomorrow. But i mounted them on the side of the headlight with 3M double sided tape (they are the slim ballast) Is it a tight fit? DO you think the regular ballasts can fit? How many screws hold the headlight in place? I was looking at it and only saw 2 or 3. Do you have to remove the front grill in order to remove the headlights? Link to comment Share on other sites More sharing options...
bboytails Posted December 1, 2010 Author Report Share Posted December 1, 2010 Retrosolutions modded my original kit to make it fit and is mailing it back to me. I should be getting it sometime by the end of this week. I'll post my final review with pics after the installation... Link to comment Share on other sites More sharing options...
kona5-0 Posted December 3, 2010 Report Share Posted December 3, 2010 I am very interested in the HID's. Since some of you have ordered them and worked through the kinks,any results? And pics please. Link to comment Share on other sites More sharing options...
chubbymaddox Posted December 15, 2010 Report Share Posted December 15, 2010 I just ordered my kit for my '11 sport 2 days ago. I will take pics and note the installation process. I'm hoping things go well... Link to comment Share on other sites More sharing options...
11Sport Posted December 17, 2010 Report Share Posted December 17, 2010 I just ordered my kit for my '11 sport 2 days ago. I will take pics and note the installation process. I'm hoping things go well... Did you get your hid kit installed yet? Link to comment Share on other sites More sharing options...
chubbymaddox Posted December 26, 2010 Report Share Posted December 26, 2010 Did you get your hid kit installed yet? I just installed my Retro-Solutions kit last night and it all seems to be working good. I have DRL's and the lights set to "auto on" and there has been no issues. It has only been a minimal amount of time for a trial period but they seem to work. I ordered the 9012 35W 6000K with the edge specific kit. I live in Canada and the kit took 7 business days to arrive, even during the holidays. The kit is simple to install. Total time was 45 minutes which included a quick drive to see how they look. I am not an electrician or a computer guy by any means and it was quick and painless. I will keep posting updates to see if there are any issues. Highly recommended as of date.... Link to comment Share on other sites More sharing options...
Feirstein Posted December 26, 2010 Report Share Posted December 26, 2010 (edited) Based upon the photo published earlier it looks like the HID bulbs are not ideal for this application in that the scatter is unreasonable and the high beam pattern is way out of compliance with any existing standard for uniformity and shape. It all looks like the point of light in the bulb is not properly located. Perhaps this is why such conversions are not recommended by anyone in the lighting industry. My 2007 has H09 bulbs in place of the H11's for the low beam. Twice as bright and in perfect focus. For the high beams I have HIR 9011's, again, twice as bright as the Ford supplied 9005's and in perfect focus. A far better solution than HID's in a housing not designed for them. Edited December 26, 2010 by Feirstein Link to comment Share on other sites More sharing options...
chubbymaddox Posted January 9, 2011 Report Share Posted January 9, 2011 My retrosolutions kit in my '11 has zero scatter. I am extremely happy with the lights as there has been no start up issues at all. Will post pics of my 35W 6000K ASAP. Link to comment Share on other sites More sharing options...
Edgieguy Posted January 11, 2011 Report Share Posted January 11, 2011 Is the removal of the headlamp assembly necessary to install the bulbs? Link to comment Share on other sites More sharing options...
yogregb Posted January 11, 2011 Report Share Posted January 11, 2011 I 'm 90% sure you do not.... Link to comment Share on other sites More sharing options...
11Sport Posted January 11, 2011 Report Share Posted January 11, 2011 My retrosolutions kit in my '11 has zero scatter. I am extremely happy with the lights as there has been no start up issues at all. Will post pics of my 35W 6000K ASAP. Hey chubbymaddox where are those pics? :hyper: Link to comment Share on other sites More sharing options...
Ruissimo Posted January 11, 2011 Report Share Posted January 11, 2011 I know.. I've been dying to see some quality "Before and After" pics of this system. It's #1 on my aftermarket purchases when I pick up my car in a month or so. Link to comment Share on other sites More sharing options...
chubbymaddox Posted January 15, 2011 Report Share Posted January 15, 2011 Hey chubbymaddox where are those pics? :hyper: Link to comment Share on other sites More sharing options...
chubbymaddox Posted January 15, 2011 Report Share Posted January 15, 2011 For some reason it won't let me up load my pics. They won't transfer into my profile or onto a thread. I have upload lot's of pictures before and some reason this won't let me. As you can see on my last post, nothing appreared. Weird.... Link to comment Share on other sites More sharing options...
Feirstein Posted January 16, 2011 Report Share Posted January 16, 2011 (edited) "you must be referring to H9 bulbs, and not only are they marginally more luminous, they are no way near twice as bright unless you are running higher wattage bulbs. The pitfall is a general half the lifespan in comparison for only 18% increase in wattage and lack of masking on the bulb envelope." The pre-2011 Edges used H11 bulbs for the low beam that used 50 watts and put out 1200 lumens. My recommendation is to switch to away from the OEM H11 bulbs for that function is the new and hard to find H9 bulb which used 65 watts and puts out 2100 lumens. This is almost twice the output at a far lower price than a HID low beam conversion which does not conform to approved lighting standards in North America or Europe or Asia, no matter what any vender says to the contrary. The lack of a painted end masking on the H9 is not an issue since the Edge's OEM housing is fully shielded to prevent glare. :shades: The 9012 bulb is a low beam HIR technology bulb putting out 1870 lumens. This is a superb bulb. If it is not bright enough for a 2011 Edge owner it can be upgraded to a 9011 HIR bulb putting out 2350 lumens, the highest output bulb out there that uses only 65 watts and that has a reasonably long life. It has the exact same filament position as the 9012 bulb so that it is in perfect focus in the Ford Edge housing. So why the massive marketing and buyer attraction of illegal HID kits of questionable function? Beats me. :wacko: Edited January 16, 2011 by Feirstein Link to comment Share on other sites More sharing options...
FredsEdge Posted February 4, 2011 Report Share Posted February 4, 2011 Hi. looking for hid kit for my edge. thought retro-solutions was good vendor till i read this - problems. should i by from retro or from xd sense xd is in canada likes me? Link to comment Share on other sites More sharing options...
Mtlaccord Posted February 4, 2011 Report Share Posted February 4, 2011 (edited) Although there are several folks over in those forums that have had some issues and care not to have us help them or follow direction so that we can assist them as fast and accurately as possible, we do stand behind our product and clients. While there is some noise going on there we are not exactly proud of, please understand that out of the tens of thousands of folks that purchased through the forums, there will be some unfortunate folks that will have a warranty issue out of those numbers, and some chose not to seek replacement/assistance or follow recommendation for their specific vehicles. We had a very long time presence on the forums before leaving due to new ownership, and very very many clients, but if ever a problem we'll work with any of our clients to resolve it. We have even put into place a new procedure for those clients that have an unfortunate issue to make those problems as seamless as possible. However, give us a call and ask us what you need to know to make your decision either way, we'd be glad to help no matter which way you go. (860) 655-2501 I am from Driveaccord, Please don't try to put the blame on the people once again. Driveaccord has a whole thread dedicated to you and your company. There are currently 6 pages, I highly doubt that an ongoing discussion of 6 pages is "just nothing". In addition, I have emailed you 2 times, in the past couple of weeks regarding my HID ballasts or bulbs that do not work and keep going off, you still have not answered and are blatantly ignoring me. Others have tried contacting you as well, but you ignore. You were on Driveaccord on Wednesday, yet you never answered or commented in the thread to help people out with their problems, you just ignore once again. In addition, you set yourself appart from the competition by stating that you have "Lifetime Warranty", to me Sir that is, excuse my French, Horse-shit. How is one supposed to get their so called "Lifetime Warranty" when you do not answer and repeatedly ignore people? Every time someone has a problem, it is never your ballasts or your items, it has always been the users fault, which I dont believe is true. In addition I highly doubt your HID's are German made, high quality as you call them, or else they wouldn't be flickering and causing trouble. Why did you run away from Driveaccord? Is that a correct way to deal with peoples problems? You ran away from Driveaccord and became a sponsor on the Ford Forums thinking we wouldn't find you? Your products are nothing but made in China I suppose, this guy here had trouble with your wiring harness and had to drive home with his parking lights: http://www.hidplanet.com/forums/showthread.php?37372-Lights-don-t-turn-on-or-turn-on-and-then-off&p=375541#post375541 Your lifetime warranty has become common even on ebay now, not because the kits are so amazing, but because, like you, sellers can purchase kits form China for a very low price, and can afford to give out a free one when the customer complains that it failed. This pretty much outlines everything: http://tl.acurazine.com/forums/showpost.php?p=9101995&postcount=20 I, once again, want my warranty that you promise, but you run away from. I am informing people as so they will not fall into your "trap" as you call it. Edited February 4, 2011 by Mtlaccord Link to comment Share on other sites More sharing options...
FredsEdge Posted February 4, 2011 Report Share Posted February 4, 2011 I am from Driveaccord, Please don't try to put the blame on the people once again. Driveaccord has a whole thread dedicated to you and your company. There are currently 6 pages, I highly doubt that an ongoing discussion of 6 pages is "just nothing". In addition, I have emailed you 2 times, in the past couple of weeks regarding my HID ballasts or bulbs that do not work and keep going off, you still have not answered and are blatantly ignoring me. Others have tried contacting you as well, but you ignore. You were on Driveaccord on Wednesday, yet you never answered or commented in the thread to help people out with their problems, you just ignore once again. In addition, you set yourself appart from the competition by stating that you have "Lifetime Warranty", to me Sir that is, excuse my French, Horse-shit. How is one supposed to get their so called "Lifetime Warranty" when you do not answer and repeatedly ignore people? Every time someone has a problem, it is never your ballasts or your items, it has always been the users fault, which I dont believe is true. In addition I highly doubt your HID's are German made, high quality as you call them, or else they wouldn't be flickering and causing trouble. Why did you run away from Driveaccord? Is that a correct way to deal with peoples problems? You ran away from Driveaccord and became a sponsor on the Ford Forums thinking we wouldn't find you? Your products are nothing but made in China I suppose, this guy here had trouble with your wiring harness and had to drive home with his parking lights: http://www.hidplanet.com/forums/showthread.php?37372-Lights-don-t-turn-on-or-turn-on-and-then-off&p=375541#post375541 Your lifetime warranty has become common even on ebay now, not because the kits are so amazing, but because, like you, sellers can purchase kits form China for a very low price, and can afford to give out a free one when the customer complains that it failed. This pretty much outlines everything: http://tl.acurazine.com/forums/showpost.php?p=9101995&postcount=20 I, once again, want my warranty that you promise, but you run away from. I am informing people as so they will not fall into your "trap" as you call it. thanks for that infos. i see xd gives 2 relay harness. is this better than one relay harness? Link to comment Share on other sites More sharing options...
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