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HELP...phone won't sync


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Bluetooth all of a sudden stopped working. I deleted the phones from the system because they wouldn't connect, and not when I go to add the device, the screen pops up briefly with the passcode but then flashes off and it says "paring failed". It definitely seems like something with the system. Any ideas? I have an iphone and blackberry.

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Bluetooth all of a sudden stopped working. I deleted the phones from the system because they wouldn't connect, and not when I go to add the device, the screen pops up briefly with the passcode but then flashes off and it says "paring failed". It definitely seems like something with the system. Any ideas? I have an iphone and blackberry.

 

 

I had this happen to my brand new Edge SEL before I drove it off the dealer's lot. The only "fix" they had was to disconnect the car battery to force a reboot of the system. You can also pull the fuse. As soon as it rebooted, it connected straight to my iphone no problem and haven't had a problem since. The service guy also suggested that I only try to pair the phone when the engine is running and not in accessory mode.

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Bluetooth all of a sudden stopped working. I deleted the phones from the system because they wouldn't connect, and not when I go to add the device, the screen pops up briefly with the passcode but then flashes off and it says "paring failed". It definitely seems like something with the system. Any ideas? I have an iphone and blackberry.

Check out this post from me... and other details and replies within that thread...

 

Well, the "reflash" worked. (Note, "reflash" in quotes) Before the dealer technician removed his computer, I went into the service bay with my phone. I pressed Add Phone in the car. This is where the pairing PIN has appeared for a split second, followed immediately with a "Pairing Failed" message. This time, the PIN stayed on the screen like it should and I was able to pair my phone no problem. On and off several times since then and the pairing is immediate like it was... and should remain.

 

Weird part: the tech basically said he did nothing. Since there still isn't a SYNC update, he loaded the same update that he loaded when I took delivery 41 days ago. So he, my salesguy and I all continue to scratch our heads. When I get time, I may contact SYNC support to see if anyone can explain. I know, good luck wit dat.

 

It cost me most of my day but, hey, I like driving the Edge, so not a total loss... and I got my phone back! So I got that goin' for me... which is nice.

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