rogersmj Posted October 28, 2010 Report Share Posted October 28, 2010 Has anyone else noticed how slow MyFord Touch is compared to other touchscreen systems? I know it's doing a ton of stuff, so I can give it a little leeway, but most of the time it is just obnoxiously slow. I was in a 2010 Chrysler Town & Country the other day with a touchscreen infotainment/nav system and the responses when I touched that screen were *instantaneous*, more like an iPad or an iPhone. On our Edge, I have to stab the screen fairly firmly (not touch, really PRESS kind of hard) to get it to pay any attention to me at all, and then it's like watching a 10-year-old computer trying to run Windows Vista or something...you can feel the gears turning as it struggles to respond to your command. On the commercials for the Edge, you can see the animations between some screen transitions (kind of a zooming effect). I know those are commercials, but we never see that animation at all, choppy or otherwise. Sometimes I see 1 frame of it, with the next screen shrunk down to maybe 30% for a second before the full view pops up. This is starting to cause us a lot of frustration because with a system this slow it takes so long to get to certain functions, and sometimes we're duplicating button presses because we're not sure if it registered the first time. Is this normal on the Edges or does it sound like I have a faulty system? Quote Link to comment Share on other sites More sharing options...
wilsons66604 Posted October 28, 2010 Report Share Posted October 28, 2010 Has anyone else noticed how slow MyFord Touch is compared to other touchscreen systems? I know it's doing a ton of stuff, so I can give it a little leeway, but most of the time it is just obnoxiously slow. I was in a 2010 Chrysler Town & Country the other day with a touchscreen infotainment/nav system and the responses when I touched that screen were *instantaneous*, more like an iPad or an iPhone. On our Edge, I have to stab the screen fairly firmly (not touch, really PRESS kind of hard) to get it to pay any attention to me at all, and then it's like watching a 10-year-old computer trying to run Windows Vista or something...you can feel the gears turning as it struggles to respond to your command. On the commercials for the Edge, you can see the animations between some screen transitions (kind of a zooming effect). I know those are commercials, but we never see that animation at all, choppy or otherwise. Sometimes I see 1 frame of it, with the next screen shrunk down to maybe 30% for a second before the full view pops up. This is starting to cause us a lot of frustration because with a system this slow it takes so long to get to certain functions, and sometimes we're duplicating button presses because we're not sure if it registered the first time. Is this normal on the Edges or does it sound like I have a faulty system? I think you observation are the norm. It's slow and it may be why many think the system is not working. You mentioned the animation. Is that what that is?!? What a joke. I hope they lose it and use the processor for something else. It's pretty cheesy on a slow system. Quote Link to comment Share on other sites More sharing options...
rogersmj Posted October 28, 2010 Author Report Share Posted October 28, 2010 Yeah I'm starting to think our only hope might be some software upgrades where they get their act together and write more efficient code. Quote Link to comment Share on other sites More sharing options...
misterbig6972 Posted October 28, 2010 Report Share Posted October 28, 2010 Very slow......not something I expected. All the videos show the thing much faster. Very disappointing. Quote Link to comment Share on other sites More sharing options...
rogersmj Posted October 29, 2010 Author Report Share Posted October 29, 2010 And you know, it's not just that it's slow...it's also that you have to press SO HARD compared to pretty much any other touchscreen I've used. Why is that? Quote Link to comment Share on other sites More sharing options...
choff1138 Posted October 29, 2010 Report Share Posted October 29, 2010 And you know, it's not just that it's slow...it's also that you have to press SO HARD compared to pretty much any other touchscreen I've used. Why is that? I was paying more attention this morning to the amount of pressure I was using - but I was able to apply a very light amount of pressure and have response. It probably lagged as much as when I press and hold a bit harder. Mine seems to work about how I truly expected - Quote Link to comment Share on other sites More sharing options...
choff1138 Posted October 29, 2010 Report Share Posted October 29, 2010 So - mine truly works equally to this video... My link Quote Link to comment Share on other sites More sharing options...
wilsons66604 Posted October 29, 2010 Report Share Posted October 29, 2010 So - mine truly works equally to this video... My link I agree. Mine is similar to this video. Quote Link to comment Share on other sites More sharing options...
rogersmj Posted October 30, 2010 Author Report Share Posted October 30, 2010 So - mine truly works equally to this video... My link Cool, thanks for that video...ours is not quite that snappy. Wonder if I should try rebooting it? That's pulling Fuse 21, right? I also have a couple friends that work at Ford, one of which knows someone on the Sync engineering team. Yesterday I sent him our litany of bugs we've encountered in just one week of ownership (about 8-9 items, 3-4 of which I'd call major) and he said he'd forward that to the Sync team. Quote Link to comment Share on other sites More sharing options...
wilsons66604 Posted October 30, 2010 Report Share Posted October 30, 2010 Cool, thanks for that video...ours is not quite that snappy. Wonder if I should try rebooting it? That's pulling Fuse 21, right? I also have a couple friends that work at Ford, one of which knows someone on the Sync engineering team. Yesterday I sent him our litany of bugs we've encountered in just one week of ownership (about 8-9 items, 3-4 of which I'd call major) and he said he'd forward that to the Sync team. fuse 29 Quote Link to comment Share on other sites More sharing options...
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