luvford Posted September 27, 2010 Report Share Posted September 27, 2010 I have a 2011 Edge Limited that I've had for 3 weeks now. When I first got the car I set the memory position for the drivers seat. After a few days I noticed that when I get in the seat adjusts to all the memory positions except it doesn't move the seat forward all the way. I have to use the button on the side of the seat to move it forward so I can reach the pedals. Has anyone else had this problem? Before I take it to the dealer I would like to have some idea of what the problem is and what might be required to fix it. Thanks! Quote Link to comment Share on other sites More sharing options...
choff1138 Posted September 27, 2010 Report Share Posted September 27, 2010 Have you tried going through the re-programming steps to verify that it is set correctly? Mine so far are working great. Quote Link to comment Share on other sites More sharing options...
luvford Posted September 27, 2010 Author Report Share Posted September 27, 2010 Have you tried going through the re-programming steps to verify that it is set correctly? Mine so far are working great. Yep I've tried to reprogram it. It worked fine and then it stopped. Quote Link to comment Share on other sites More sharing options...
choff1138 Posted September 27, 2010 Report Share Posted September 27, 2010 Yep I've tried to reprogram it. It worked fine and then it stopped. Bummer - I guessed you had, but had to check. Hope it is an easy fix. Quote Link to comment Share on other sites More sharing options...
brucesmays Posted September 28, 2010 Report Share Posted September 28, 2010 On my Edge, if you moved the seat all the way back, the auto seat would not work Quote Link to comment Share on other sites More sharing options...
luvford Posted October 4, 2010 Author Report Share Posted October 4, 2010 Took the Edge to the dealer last Friday. If the car is running only the options like lumbar and seat tilt will be remembered. To have the memory seat remember all the options the car must be in accessory mode only when the memory buttons are set. Works great now! Quote Link to comment Share on other sites More sharing options...
wilsons66604 Posted October 25, 2010 Report Share Posted October 25, 2010 Took the Edge to the dealer last Friday. If the car is running only the options like lumbar and seat tilt will be remembered. To have the memory seat remember all the options the car must be in accessory mode only when the memory buttons are set. Works great now! I've had an issue with my seat not remembering how to move forward. I thought I had fixed the issue by pulling fuse 7. The easy entry/exit worked fine...for a week. Now it has quit working and fuse 7 doesn't help. The easy entry/exit feature pushes the seat back but will not pull it forward when I start the car. Also, if it switch from memory 1 to memory 2, everything moves to the new positions except the forward movement of the seat. Quote Link to comment Share on other sites More sharing options...
tronax Posted October 29, 2010 Report Share Posted October 29, 2010 If the car is running only the options like lumbar and seat tilt will be remembered. To have the memory seat remember all the options the car must be in accessory mode only when the memory buttons are set. Oooohh, THAT explains it! Thanks for the info -- this was really bugging me too. Quote Link to comment Share on other sites More sharing options...
Trisha07.07.07 Posted October 31, 2010 Report Share Posted October 31, 2010 (edited) My memory seat was working fine including the easy exit; but I was trying to do something else and now I have lost the easy exit movement. Since I am short 5'2" I would love if the seat was at it's lowest possible position when I got in and then adjust to the driving position after that; like after I actually started the car. Then when I shut the engine off the seat would go back to its lowest position to make getting out easier. I'm now thinking I need to have 2 settings; one to get in and then the second memory button programmed for after I got into the vehicle. I guess my hubby won't have his own setting! lol But now I don't know how to get the easy exit movement back. I hope I haven't screwed things up. UPDATE: The easy exit is working again; don't ask me how though??? Edited October 31, 2010 by Trisha07.07.07 Quote Link to comment Share on other sites More sharing options...
Ridbidge Posted November 18, 2010 Report Share Posted November 18, 2010 I've had an issue with my seat not remembering how to move forward. I thought I had fixed the issue by pulling fuse 7. The easy entry/exit worked fine...for a week. Now it has quit working and fuse 7 doesn't help. The easy entry/exit feature pushes the seat back but will not pull it forward when I start the car. Also, if it switch from memory 1 to memory 2, everything moves to the new positions except the forward movement of the seat. I purchased my 2011 Edge Sport this past Saturday and all is well except for I have the same issue that the seat will not pull forward automatically (to memory set position 1 (or 2 for that matter)) when I start the car. It is exactly the same problem as is described in my quote... any ideas? I've done the programming in acc only mode and that didn't fix it. I really don't want to have to take it back to the dealer as it's quite a distance, so I thought I'd try here first... Thanks! Quote Link to comment Share on other sites More sharing options...
wilsons66604 Posted November 18, 2010 Report Share Posted November 18, 2010 I purchased my 2011 Edge Sport this past Saturday and all is well except for I have the same issue that the seat will not pull forward automatically (to memory set position 1 (or 2 for that matter)) when I start the car. It is exactly the same problem as is described in my quote... any ideas? I've done the programming in acc only mode and that didn't fix it. I really don't want to have to take it back to the dealer as it's quite a distance, so I thought I'd try here first... Thanks! I took mine into the dealer and they ended up ordering a new module for the seat. I'm scheduled to go in this next Monday to have it installed. Hope it works. Quote Link to comment Share on other sites More sharing options...
Ridbidge Posted November 18, 2010 Report Share Posted November 18, 2010 I took mine into the dealer and they ended up ordering a new module for the seat. I'm scheduled to go in this next Monday to have it installed. Hope it works. :/ I guess I will contact my dealer now as well. I absolutely love the car in every way... just need to get that fixed then it will be perfect. Quote Link to comment Share on other sites More sharing options...
sboots88 Posted November 19, 2010 Report Share Posted November 19, 2010 My seat stopped moving yesterday afternoon. It moves to the easy exit position when I shut of the car (Edge 2011 Sport), but refuses to automatically move into position any longer. I tried reprogramming it (in accessory mode as noted above) and that didn't work. I guess I'll be going to the dealer.... MyFordTouch issues requiring regular fuse 29 pulls (6 or 7 in less than month of ownership now) and now the seat issue.... Not good. :-( -steve Quote Link to comment Share on other sites More sharing options...
Ridbidge Posted November 22, 2010 Report Share Posted November 22, 2010 (edited) ***FIXED!!!*** I wanted to let everyone know that I inadvertently fixed my problem of the seat not returning to the preset position after turning on the ignition... I accidentally dropped a credit card down the right side of the seat and in order to retrieve the card I had to move the seat all the way up and all the way forward in order to reach the credit card from behind... well I pushed the 1 button to return the seat to its preset position afterward (as it was all the way up and forward and I could not get into the car with the seat that way, and now my entry/exit is working properly!!! I wanted to wait for awhile afterward before posting what happened to make sure, and so far so good!! Edited November 23, 2010 by Ridbidge Quote Link to comment Share on other sites More sharing options...
sboots88 Posted November 23, 2010 Report Share Posted November 23, 2010 ***FIXED!!!*** I wanted to let everyone know that I inadvertently fixed my problem of the seat not returning to the preset position after turning on the ignition... I accidentally dropped a credit card down the right side of the seat and in order to retrieve the card I had to move the seat all the way up and all the way forward in order to reach the credit card from behind... well I pushed the 1 button to return the seat to its preset position afterward (as it was all the way up and forward and I could not get into the car with the seat that way, and now my entry/exit is working properly now!!! I wanted to wait for awhile afterward before posting what happened to make sure, and so far so good!! Fascinating solution. I'll have to try that tomorrow, but I'm not going to hold me breath. On the other hand, my seat will always go back and up/down/recline to a preset position and it goes back if I enable the Easy Exit feature. It won't move forward for memory or upon start with Easy Exit enabled. That sounds like the same issue you had, so who knows... I'll let you know. -steve Quote Link to comment Share on other sites More sharing options...
Ridbidge Posted November 23, 2010 Report Share Posted November 23, 2010 Fascinating solution. I'll have to try that tomorrow, but I'm not going to hold me breath. On the other hand, my seat will always go back and up/down/recline to a preset position and it goes back if I enable the Easy Exit feature. It won't move forward for memory or upon start with Easy Exit enabled. That sounds like the same issue you had, so who knows... I'll let you know. -steve Yes, that is exactly the issue I had and it is definitely working properly now I'm so excited as that was the ONLY issue that I was having!! Let me know if it works for you! Quote Link to comment Share on other sites More sharing options...
wilsons66604 Posted November 23, 2010 Report Share Posted November 23, 2010 Fascinating solution. I'll have to try that tomorrow, but I'm not going to hold me breath. On the other hand, my seat will always go back and up/down/recline to a preset position and it goes back if I enable the Easy Exit feature. It won't move forward for memory or upon start with Easy Exit enabled. That sounds like the same issue you had, so who knows... I'll let you know. -steve My Edge had the same issue as yours. They replaced the seat module today and it works great now Quote Link to comment Share on other sites More sharing options...
sboots88 Posted November 23, 2010 Report Share Posted November 23, 2010 Yes, that is exactly the issue I had and it is definitely working properly now I'm so excited as that was the ONLY issue that I was having!! Let me know if it works for you! Ridbidge, it worked! Early this morning I started the car, moved the seat all the way forward, then manually moved it back. I got in the car, set the Easy Exit option to enabled and shut off the car. The seat moved back as before. I started it back up, and I sat in amazement as the seat moved back to the desired position. Let's both see how long that lasts! Thanks for sharing your experience. ;-) -steve Quote Link to comment Share on other sites More sharing options...
wilsons66604 Posted November 23, 2010 Report Share Posted November 23, 2010 Ridbidge, it worked! Early this morning I started the car, moved the seat all the way forward, then manually moved it back. I got in the car, set the Easy Exit option to enabled and shut off the car. The seat moved back as before. I started it back up, and I sat in amazement as the seat moved back to the desired position. Let's both see how long that lasts! Thanks for sharing your experience. ;-) -steve And you didn't have to drop a credit card?!? Hope that works for you. When my seat first started acting up, I pulled fuse 7 and it fixed it for a while. A few days later, it was back to it's quirky behaviour Quote Link to comment Share on other sites More sharing options...
Ridbidge Posted November 23, 2010 Report Share Posted November 23, 2010 (edited) Ridbidge, it worked! Early this morning I started the car, moved the seat all the way forward, then manually moved it back. I got in the car, set the Easy Exit option to enabled and shut off the car. The seat moved back as before. I started it back up, and I sat in amazement as the seat moved back to the desired position. Let's both see how long that lasts! Thanks for sharing your experience. ;-) -steve YAY!! hehe I'm keeping my fingers crossed that this particular gremlin stays away now. Have a Happy Thanksgiving! EDIT-Yep, that definitely fixed it. It's been 3 weeks now and all is well. Also, I have never had to pull a fuse of any kind for any reason. Edited December 11, 2010 by Ridbidge Quote Link to comment Share on other sites More sharing options...
sboots88 Posted November 23, 2010 Report Share Posted November 23, 2010 No credit card drop required, wilsons66604. And I changed my avatar over at the Sync forum to match. :-) I thought about pulling the fuse, but since I'm the only driver (for now) disabling the Easy Exit feature was easy enough. Since I'm in the club with the fuse pulling for Sync/MyFordTouch, I figured that I'd let the dealer fully diagnose/replace the seat memory bits if needed to make it work. If this simple fix of sliding all the way up resets things - golden. I can live with that for now! Now, if we could find an easy solution for resetting the Sync module that doesn't require crawling on the floor and possibly dropping the fuse into the kick panel.... And a Happy Thanksgiving to you, Ridbidge. I'll let you know if the problem reappears. -steve Quote Link to comment Share on other sites More sharing options...
darb888 Posted November 28, 2010 Report Share Posted November 28, 2010 2 week old 2011 SEL Edge and wandering if anyone knows if a big job to add memory seats ????? Quote Link to comment Share on other sites More sharing options...
blueskyvan Posted November 30, 2010 Report Share Posted November 30, 2010 Had the same problem on my 2011 Edge. Your solution worked perfectly for me too. Whoo! Hoo!! Thanks! Quote Link to comment Share on other sites More sharing options...
Ridbidge Posted December 1, 2010 Report Share Posted December 1, 2010 Had the same problem on my 2011 Edge. Your solution worked perfectly for me too. Whoo! Hoo!! Thanks! YAY! Glad to hear it! Mine has worked like a charm ever since! I am in love with this vehicle. I definitely made the right choice! Quote Link to comment Share on other sites More sharing options...
d_source Posted December 28, 2010 Report Share Posted December 28, 2010 I have a 2011 Edge SEL AWD. Can someone tell me where the memory buttons are to program the seat positions? I dont see anything and there is nothing in the manual that points out the location or even describes the memory seat information. Thx Quote Link to comment Share on other sites More sharing options...
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