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It is part of the rear view mirror. It is the bump on the center - top of the mirror.

 

I have the same issues and thought if I rotated the mirror so the bump was on the bottom, it might improve. Unfortunately, the compass sensor is also in the mirror. After flipping the mirror, my compass was reading exactly opposite. It didn't really improve the voice recognition either.

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Where is the microphone for the sync system? I am a tall guy with a pretty low voice. My sync doesn't understand a lot of my commands, could I be aiming my voice at the wrong target?

Greetings and welcome

 

What year is your Edge? There is a software update for 07 and 8’s not sure about 09’s.

 

Here’s a link that might offer a solution.

http://fordsyncforum.com/index.php?/topic/444-microphone-service-kit/page__hl__%2Bmicrophone+%2B

 

ab

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It is part of the rear view mirror. It is the bump on the center - top of the mirror.

 

I have the same issues and thought if I rotated the mirror so the bump was on the bottom, it might improve. Unfortunately, the compass sensor is also in the mirror. After flipping the mirror, my compass was reading exactly opposite. It didn't really improve the voice recognition either.

 

 

Thanks, I thought the car just didn't like me.

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