smcmurray Posted June 26, 2010 Report Share Posted June 26, 2010 (edited) I am very frustrated with my power lift gate. The dealer cannot resolve the issue. They claim they cannot fix it until the vehicle acts up while hooked to the diagnostic computer. That's been next to impossible because it fails when I am far from the show room and have to manually close it to drive over. Once manually closed it is reset and works until the next time it fails which can be up to a month later. Even if they towed it I think they'd manually close the lift gate to get it over there. I'm not convinced the computer will tell them anything we don't already know - the door senses an obstruction when there is not one. Anyway, I created another post a few months back looking for solutions and so far there do not seem to be any. With this post I am not seeking a solution but I'm trying to understand if maybe my expectations are jut too high. Maybe what I am seeing as a major problem most other owners brush off as a minor quirk. They close the lift gate manually and just carry on. Edited June 27, 2010 by smcmurray Quote Link to comment Share on other sites More sharing options...
weasel Posted July 18, 2010 Report Share Posted July 18, 2010 Did they apply the TSB ? Quote Link to comment Share on other sites More sharing options...
smcmurray Posted July 19, 2010 Author Report Share Posted July 19, 2010 Did they apply the TSB ? There was mention of a TSB in the prior thread, but no one seems to have the number for it. If you know the TSB please let me know so I can tell the dealer and make sure they handle it. Quote Link to comment Share on other sites More sharing options...
ThinLine Posted July 20, 2010 Report Share Posted July 20, 2010 This happened to me one time in the three years we owned the car. I know if you hit the button to close it, and you put the car in drive before it fully closes, it will pop back open. Quote Link to comment Share on other sites More sharing options...
weasel Posted July 21, 2010 Report Share Posted July 21, 2010 Well I did a pile of searching and I came across various websites that list the TSB's. None of them had anything about the liftgate. If there is anyone on here that works for Ford, could you please look into this and provide the TSB number if it exists ?? Many thanks in advance !! Quote Link to comment Share on other sites More sharing options...
Lex Talionis Posted July 21, 2010 Report Share Posted July 21, 2010 did you try to open it electronically, pull the fuse, manually close it, put fuse back in. Quote Link to comment Share on other sites More sharing options...
smcmurray Posted July 21, 2010 Author Report Share Posted July 21, 2010 did you try to open it electronically, pull the fuse, manually close it, put fuse back in. Not yet. Which fuse? Quote Link to comment Share on other sites More sharing options...
Lex Talionis Posted July 21, 2010 Report Share Posted July 21, 2010 look in your manual, but I think it is #14 Quote Link to comment Share on other sites More sharing options...
smcmurray Posted November 16, 2010 Author Report Share Posted November 16, 2010 After more trips to the dealer and having them finally hook up the computer while it was malfunctioning they decided to replace the pinch strips. That did not work so they finally broke down and replaced the closer motor. So far, about 5 months, it's been working. Just annoyed it took that long for something that is that obvious. There were only two possible failure points so it should not have taken that long to resolve. Quote Link to comment Share on other sites More sharing options...
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