New Member 2010 Edge LTD

[Ex54WRSDrop]

We own a 2010 Edge Limited and love the vehicle. We drove the car to Colorado to ski in February. On I-70, west of Limon, we were behind a Colorado DOT truck spraying anti-icing fluid on the road and all over passing vehicles. As soon as we could, we got into a do-it-yourself car wash and washed the the vehicle.

 

When we returned home and serioudly cleaned the vehicle, we found the anti-icing fluid left a residue which is very difficult to remove from the chrome cladded grille, fog lamp bezels, and wheel covers. It ate through some of the blue paint in the word FORD on the grille. There is no damage or residue on the paint, glass, rubber, or other chrome, such as the trim below the windows.

 

We have used, judiciously to ensure we did not make matters worse: Goo-Gone, acetone, paint thinner, Simple Green, a rust remover product from Home Depot (recommended by the dealer), soap and hot water, light polishing compound and something else I have probably forgotten--oh, I know, Lionel Train track cleaner. After a lot of elbow grease, some of the residue has come off. However, the chrome clad finish is clearly damaged, it is as if there are small dark water stains, approximatley 1/8"-1/4" in the finish which has permeated the chrome cladding and which cannot be removed.

 

The dealer body shop manager tried two of his magic potions, with no discernable improvement. A call to a dealer in Denver resulted in my learning they are familiar with the problem and the product used by CDOT, and that there is nothing which can be done about it.

 

Have any of you encountered this? If so, has anything worked, including requesting Ford resolve the issue.

[MOFSTEEL]

Hate to be the barer of bad news but if this chemical ate through some of the chrome clading then your only option is to replace the damaged parts.

If it is only surface damage you might give a clay bar a try but it looks like you've tried harsher cleaners to no avail.

Good luck!

[dwtc]

you can call your insurance company and tell them what happened, it sounds like it could be a comprehension type loss.

[Ex54WRSDrop]

Jim, thanks.

 

A friend, who has a 60s show car, brought his clay bar over to see what it would do. Unfortunately, it did not help.

 

We are of the same opinion as you, nothing is going to rectify the damage other than replacing the parts. The corrosion warranty only covers damage from the inside out, not from the outside in.

 

We are meeting tomorrow with the Service Manager at the dealer to explore alternatives.

[chang-hyun]

We own a 2010 Edge Limited and love the vehicle. We drove the car to Colorado to ski in February. On I-70, west of Limon, we were behind a Colorado DOT truck spraying anti-icing fluid on the road and all over passing vehicles. As soon as we could, we got into a do-it-yourself car wash and washed the the vehicle.

 

When we returned home and serioudly cleaned the vehicle, we found the anti-icing fluid left a residue which is very difficult to remove from the chrome cladded grille, fog lamp bezels, and wheel covers. It ate through some of the blue paint in the word FORD on the grille. There is no damage or residue on the paint, glass, rubber, or other chrome, such as the trim below the windows.

 

We have used, judiciously to ensure we did not make matters worse: Goo-Gone, acetone, paint thinner, Simple Green, a rust remover product from Home Depot (recommended by the dealer), soap and hot water, light polishing compound and something else I have probably forgotten--oh, I know, Lionel Train track cleaner. After a lot of elbow grease, some of the residue has come off. However, the chrome clad finish is clearly damaged, it is as if there are small dark water stains, approximatley 1/8"-1/4" in the finish which has permeated the chrome cladding and which cannot be removed.

 

The dealer body shop manager tried two of his magic potions, with no discernable improvement. A call to a dealer in Denver resulted in my learning they are familiar with the problem and the product used by CDOT, and that there is nothing which can be done about it.

 

Have any of you encountered this? If so, has anything worked, including requesting Ford resolve the issue.