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Special Service Message 53057 - 2024 Nautilus - Front Driver Door Can Not Be Unlocked Using Intelligent Access - Built On Or Before Jan 23, 2024


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Special Service Message 53057 - 2024 Nautilus - Front Driver Door Can Not Be Unlocked Using Intelligent Access - Built On Or Before Jan 23, 2024

Some 2024 Nautilus vehicles built on or before Jan 23, 2024 may exhibit a condition where the front driver door can not be unlocked using the passive entry (Intelligent Access) feature. This may be due to the software in the body control module (BCM). To correct the condition, reprogram the BCM module using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 15604 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

 

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@Bunky: If you have not already, you may want to contact your dealer to see if they will perform the update in the absence of the described symptom.

 

They may be able to determine your vehicle's current software level through its Connected Vehicle data reporting.

 

Good luck!

 

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