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Customer Satisfaction Program 24B54 - Certain 2024 Model Year Nautilus - Update Infotainment Software


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This is the first reference to Trusted Real-Time Operating Network (TRON) that I've seen.

 

I'm aware that an update to the Ford Diagnosis and Repair System (FDRS) was recently released. so TRON may be a new app running within FDRS used to perform certain tasks.

 

The name suggests that it facilitates communication, so hopefully, FDRS diagnostics and module updates have been improved.

 

Good luck!

 

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  • 1 month later...

Ford has issued CSB 24B54 Supplement #1 to Dealers, with a revised date for Owner Letter mailing...

 

image.thumb.png.77a45287f63fa8fda60ae010362d7d54.png

 

...increases the allowable Labor Time to conduct the Service Procedure...

 

image.thumb.png.491b28cb7cd08ef0fb6b978efbd3c0f5.png

 

...and revises the Service Procedure to improve the programming success rate.

 

The updated Service Procedure with revised instructions shown in red text, formulated for dealership professional technicians using the Ford Diagnosis and Repair System (FDRS) to perform the software updates, is attached below as a PDF document...

 

Owners who opt to perform the software updates on their own, will use the Over The Air (OTA) automatic download and installation method.

 

In Canada, the only Supplement #1 difference is Canadian Owner Letters are expected to be mailed by mid-December 2024.

 

CSP 24B54 Supplement #1 - Revised Service Procedure.pdf

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Thanks for update.   How on earth do they think the OTA is possible when you look at all the conditions (SOC, battery voltage, profile mode, etc)?  If OTA was so much better, why not do it that way at the dealer?   They should be able to force an update through secret commands.

 

I watched a tech try to do it mobile and it looked primitive. = downloaded to tool, build USB key, then insert in car USB and then start update. In my case, it failed to recogize the key and the tech stopped. I considered that as a blessing.  He was able to get window fix and the GWN done but balked on the APIM.

 

I have noticed it takes MINUTES for the vehicle to recognize a USB key (like a music USB),

Edited by Bunky
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