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Power Steering Failure


JRC

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This isn't really about the power train . . . I couldn't find any topic that fit the issue.  My daughter-in-law just bought a used 2019 Ford Edge SEL from a local dealer.  After stopping at a stop sign, she went to turn left and the power steering stopped working.  She took the car back to the dealership where they claimed that couldn't find any codes or recreate the problem.  She is terrified to drive the vehicle.  Does anyone have any experience or suggestions as to what the problem might be?

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I wouldn't trust the Mazda car sales place to diagnose it and also wouldn't take their word that they had it at a Ford Dealership, unless they provided some kind of documentation from Ford.

 

If it in fact was at Ford and they did not find any stored fault codes, then there isn't much they can do - they could spend some time checking electrical connections focusing on the Electric Power Steering connections.

 

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