BamaInArk Posted September 21 Report Share Posted September 21 I just purchased a used 2020 Edge SEL AWD(No Navigation) and getting used to all the settings. This vehicle used to be a rental. It's all in good shape and low mileage. I still haven't connected my phone to it yet but I do notice there are several previous users who have the setting showing the option to "connect to so and so phone." Is there any way to clear these saved previous phone connections? I have not seen anything in the Menus....yet! SYNC 3 has been updated to latest version. Quote Link to comment Share on other sites More sharing options...
dabangsta Posted September 21 Report Share Posted September 21 You should do a master reset. Settings>General>Scroll to Master Reset and do that. I think that also removes FordPass access for previous people. Quote Link to comment Share on other sites More sharing options...
BamaInArk Posted September 21 Author Report Share Posted September 21 I just put in a new battery. It appears some stuff was returned to factory settings but not everything. Either way I figured out how to delete the previous phones connected. It was easy enough to delete them individually. But I might do a system reset either way just to ensure all previous settings are gone. Quote Link to comment Share on other sites More sharing options...
enigma-2 Posted September 22 Report Share Posted September 22 You may need to clear more than old phone connection. Items such as voice recognition and the like. Easiest way is to preform an master reset. 1. Press and hold the Seek up and audio unit Power buttons simultaneously until the screen goes black. 2. Wait for the system reset to complete. 3. Press the audio unit Power button to turn the system back on. Also, don't forget to remove the old keyless entry codes and set a new one for yourself. Quote Link to comment Share on other sites More sharing options...
dabangsta Posted September 22 Report Share Posted September 22 7 hours ago, enigma-2 said: You may need to clear more than old phone connection. Items such as voice recognition and the like. Easiest way is to preform an master reset. 1. Press and hold the Seek up and audio unit Power buttons simultaneously until the screen goes black. 2. Wait for the system reset to complete. 3. Press the audio unit Power button to turn the system back on. Also, don't forget to remove the old keyless entry codes and set a new one for yourself. That is a soft reset, and only cycles it from on to off to on. That won't remove anything. Quote Link to comment Share on other sites More sharing options...
enigma-2 Posted September 22 Report Share Posted September 22 Oops, you're right. That's a "system" reset. Thanks for catching this. 👍 Master reset is in sittings->General. (Still should check for old door codes. Don't think a reset clears this.) Quote Link to comment Share on other sites More sharing options...
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