Brockdog12 Posted September 17 Report Share Posted September 17 I have a '22 Edge SEL, sometime late spring or early summer Sync did an update and now my backup camera will not always function and the stereo will be powered off when I start the vehicle. Eventually the system will power on on its own, since the power button is also inoperable when this occurs. Also the bluetooth connection when making and receiving calls is badly broken up or non-existent. I can only blame the latest update since everything worked fine before the update. I took it to the dealer last evening since I'm well inside the 3/36. I'm sure they won't find anything, but I had plenty of pictures to show them of the issue with the vehicle in reverse and no backup camera, just a black screen. 1 1 Quote Link to comment Share on other sites More sharing options...
enigma-2 Posted September 22 Report Share Posted September 22 Known issue. Read this thread. Quote Link to comment Share on other sites More sharing options...
Brockdog12 Posted November 11 Author Report Share Posted November 11 Thanks! Been to the dealer twice, they aren't any help. Also the bluetooth connection to the phone is bad, everytime you receive or make a call, you have to hangup and call back. Quote Link to comment Share on other sites More sharing options...
enigma-2 Posted November 12 Report Share Posted November 12 Next step is to contact Ford Corporate. 800-392-3673 (Mon-Fri 8:00am-8:00pm EST) Use your highly dissatisfied voice (squeekiest wheel ... grease) Quote Link to comment Share on other sites More sharing options...
Brockdog12 Posted November 15 Author Report Share Posted November 15 Thanks! Quote Link to comment Share on other sites More sharing options...
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