eric1 Posted August 29 Report Share Posted August 29 2019 Ford Edge Titanium. Cant access my car anymore on Ford Pass. this is what it started looking like It was like this for several weeks. I ensured that I had the most up to date app version & sync version. Eventually I removed the vehicle from the app completely and tried re adding it. I cannot connect to the car anymore now though. this is what shows when I try and add it back to the app it tells me that access is denied, but I never denied it. No prompt shows up on my touchscreen or anything. It just auto denies itself. i then try going in to the cars touchscreen to make sure the hotspot is on, and I get this makes me feel like the modem in the car is either dead or disabled. Ford did work on my car recently, so it makes me wonder if they disabled it during their work and forgot to turn it back on? any insight on this issue? 1 Quote Link to comment Share on other sites More sharing options...
basment Posted August 30 Report Share Posted August 30 I had a similar issue with my 19 Titanium where Ford Pass would not give me the current location of the vehicle. The dealer had to reprogram the APIM and now it works fine. Another issue to check is if your mobile data provider for your car is current. Quote Link to comment Share on other sites More sharing options...
Haz Posted August 30 Report Share Posted August 30 (edited) @eric1: Ford's advice to dealers on updating APIM software to address FordPass connectivity issues... Special Service Message 52722 - 2019–2024 Ford And Lincoln Vehicles - Equipped With SYNC3 - Various FordPass/LincolnWay Connectivity Concerns With DTC B156D:89 Stored The Telematics Control Unit Module (TCU) Good luck! Edited August 30 by Haz Quote Link to comment Share on other sites More sharing options...
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