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Small range of the remote


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Hello everybody, I hope anyone could help me with this

I have 2014 Edge, I’ve the remote start activated, but the range if the remote is almost 10 feet only, however I’ve the antenna connected to the TPMs, I use original remote, no Fob, no programming.

any help?

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Welcome to the Forum @MoOsa!

 

From your comments, it is not clear to me if  the Remote Starting System on your Edge was factory-installed, or, if  it is a dealer-installed or owner-installed Ford Accessories Remote Start System.

 

The following diagnostic Pinpoint Test E  is from the 2014 Edge Workshop Manual...

 

Placing your device cursor over underlined acronyms may yield pop-up full-words descriptions of the acronyms.

 

 

Pinpoint Test E: Poor Remote Start Range

Normal Operation

Vehicles with remote start have an additional external antenna connected to the Tire Pressure Monitor Module (TPM) to extend the RKE range. The Tire Pressure Monitor Module (TPM) receives a signal from the Integrated Keyhead Transmitter (IKT) or Intelligent Access (IA) key to enable activation of the remote start function from a distance of up to 100 meters (328 feet).

  • DTC B1D55:01 (Antenna #2: General Electrical Failure) — this DTC is set if the vehicle is equipped with remote start but the system feedback circuit does not detect an external antenna.

This pinpoint test is intended to diagnose the following:

  • Integrated Keyhead Transmitter (IKT)
  • External antenna
  • External antenna lead
  • TPM
  • Wiring, terminals or connectors

PINPOINT TEST E : POOR REMOTE START RANGE

NOTE: Aftermarket or dealer-installed systems can adversely affect the RKE system operation. These systems must be disconnected before diagnosing any RKE concerns. E1  CHECK FOR THE CORRECT RKE TRANSMITTERS

  • NOTE: Make sure the RKE transmitters are those provided with the OEM system and not from an aftermarket system, or a dealer-installed system that may have been installed on the vehicle.

     

    Check that the correct IKTs are used with the vehicle. Compare the IKTs with the one shown in Section  501-14 in the Description and Operation.


Are the correct RKE transmitters present?
 

Yes GO to E2.
No The system cannot be tested without the correct RKE transmitters. INFORM the customer that the correct RKE transmitters must be present to proceed with diagnosis of the system.


  E2  CHECK ALL RKE TRANSMITTERS FOR POOR RANGE PERFORMANCE

  • NOTE: The 100 m (328 ft) measurement of range is not the standard but is a guideline that clearly indicates a vehicle is experiencing normal range performance.

     

    Check all RKE transmitters for poor range performance (less than 100 m [328 ft]).


Do all RKE transmitters experience poor range?
 

Yes GO to E4.
No GO to E3.


  E3  CHECK THE IKT BATTERY

  • Using a thin coin, open the weak IKT .
  • Do not clean off any grease from the battery terminals on the back surface of the circuit board.
  • Verify the correct battery is used (CR2032).
  • Remove the IKT battery and measure the voltage.


Is the voltage greater than 2.5 volts?
 

Yes REPLACE the inoperative IKT and PROGRAM the new IKT individually or PROGRAM all the IKTs . REFER to Section  419-01B for the programming procedures. If all the IKTs are to be programmed, INFORM the customer that any IKTs not present need to be programmed. TEST the system for normal operation.
No INSTALL a new battery (make sure the battery is seated correctly). DO NOT reprogram the IKT (weak or dead batteries do not erase TICs from memory). TEST the system for normal operation.


  E4  CHECK THE LOCATION OF THE VEHICLE AND THE APPROACH ANGLES AROUND THE VEHICLE

  • Make sure the poor performance is consistent in nature and is not from one approaching angle.
  • The RKE transmitter range performance may be degraded in certain locations. For example, if the vehicle is within 0.5 mile (0.8 km) of high-power devices or radio/TV towers, the operating distance of the RKE transmitters may be reduced.


Is the poor range performance consistent around the vehicle?
 

Yes GO to E5.
No The system is operating correctly at this time. The range may have been affected by environmental interference.


  E5  CHECK THE EXTERNAL ANTENNA CONNECTION

  • Check the connections at the external antenna and TPM .


Are the connections loose or disconnected?
 

Yes REPAIR as necessary. CLEAR the DTCs. REPEAT the self-test. TEST the system for normal operation.
No GO to E6.


  E6  CHECK THE EXTERNAL ANTENNA

  • INSTALL a new external antenna.
  • ATTEMPT to start the vehicle using the IKT from a distance of 100 meters (328 feet) from the vehicle.


Does the vehicle start from this distance?
 

Yes System is operating correctly at this time. CLEAR the DTCs. REPEAT the self-test. TEST the system for normal operation.
No GO to E7.


  E7  CHECK THE EXTERNAL ANTENNA CABLE

  • INSTALL a new external antenna cable. CLEAR the DTCs. REPEAT the self-test. TEST the system for normal operation.
  • ATTEMPT to start the vehicle using the IKT from a distance of 100 meters (328 feet) from the vehicle


Does the vehicle start from this distance?
 

Yes System is operating correctly at this time. CLEAR the DTCs. REPEAT the self-test. TEST the system for normal operation.
No INSTALL a new TPM . REFER to Section  204-04. CLEAR the DTCs. REPEAT the self-test. TEST the system for normal operation.


 

 

 

Attached below as PDF documents are relevant sections from the 2014 Edge Workshop Manual, as well as the installation-activation-functional testing manual for the Ford Accessories add-on Remote Start System...

 

Good luck!

 

Tire Pressure Monitor (TPM) Module + Remote Start Antenna - Removal and Installation - 2014 Edge Workshop Manual.pdf Quarter Trim Panel - Removal and Installation - 2014 Edge Workshop Manual.pdf Power Liftgate Motor - Removal and Installation - 2014 Edge Workshop Manual.pdf Scuff Plate Trim Panel — Rear - Removal and Installation - 2014 Edge Workshop Manual.pdf Interior Trim — Exploded View - 2014 Edge Workshop Manual.pdf Ford Accessories - Remote Start System - Installation + Activation + Functional Testing Procedures - 2014 Edge.pdf

Edited by Haz
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I understand from your Forum message that Remote Starting System components were added to your Edge and were activated by a dealer in your area.

 

If Ford OEM parts -- whether new or salvaged from another Ford vehicle -- were installed in your Edge, then Pinpoint Test E should be useful toward determining why the horrible remote-starting performance of only 10 feet is occurring.

 

Scanning your Edge for this Diagnostic Trouble Code (DTC) would be a good first-step...

  • DTC B1D55:01 (Antenna #2: General Electrical Failure) — this DTC is set if the vehicle is equipped with remote start but the system feedback circuit does not detect an external antenna.

Attached below as a PDF document is Pinpoint Test E, which you can provide the dealer - whether Ford or a different vehicle brand -- to guide them toward correcting the distance-performance issue the Edge is exhibiting after their installation and activation of Remote Starting System components.

 

Good luck!

 

Remote Starting System - Diagnostic Pinpoint Test E - 2014 Edge Workshop Manual.pdf

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