Kathi Posted August 27, 2024 Report Share Posted August 27, 2024 My 2018 Ford Edge’s engine light came on so I took it straight to the dealership which happened to be approx 2 minutes away. It was left there so that look at it first thing in the morning. The next day at 3:45 pm I received a call that the number 2 and 4 cylinders were not up to snuff and they would change the spark plugs. My next call from the garage was that could not take the number 2 spark plug out. The other three came out without any trouble. Now what?? This vehicle was purchased brand new, I am a 76 old widow who takes her car in for all the checks etc. Mileage is a little over 40,000. I had purchased extra warranty but not quite a year ago that was done and I was not allowed to purchase more warranty. Yet on my husband’s 2014 F150 we purchased additional warranty 3 times. So now what happens. Did Ford just make these the edges to last 6 years?? Quote Link to comment Share on other sites More sharing options...
enigma-2 Posted January 29 Report Share Posted January 29 1. I purchased extended warranties until I reached 125,000 miles. So their not being honest. One of the requirements is the car must be inspected and everything they find must be repaired. (Start with an even slate.) 2. You don't have to buy the warranty at your dealer. ANY dealer can sell you the Ford warranty and ALL Ford dealership will honor. I went to Levittown Ford (online) got my quote, then made an appointment with my dealers financial manager. We went through his sales pitch, I chose the best, he gave me his price, I showed him the quote that I printed out and said "here's a quote from another Lincoln dealer, will you match." He read the printout and instantly said yes. Then I said "what else can you do?" He asked what I meant and I told him I wanted a $0 deductible. He ran some numbers and said he'd give me this if I had all my service done at their dealership. We had a deal. Spark plugs can stick, but a professional mechanic should know how to remove. Friend i used to have was a mechanic and I remember he used to use an impact wrench on stubborn plugs. (Hell, I've seen him get out broken off exhaust manifold studs that were welded to the block.) Mention that if they can service your car, perhaps you should try another Ford dealer. ... That should do it. Quote Link to comment Share on other sites More sharing options...
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