Special Service Messages 52773 / 52774 - 2024 Nautilus Hybrid + Other FHEV Models and Model Years - DTCs And VIN Is Not Recognized / Low Voltage Cable Connection Issue With The High Voltage Battery Rescue Charger (An External Dealership Service Device)

[Haz]

SSM 52773   2023-2024 F-150/Escape/Explorer/Maverick, 2024 Nautilus - FHEV - DTCs P0A7D And/Or P0DE6 And VIN Is Not Recognized By High Voltage Battery Rescue Charger

2023-2024 F-150/Escape/Explorer/Maverick and 2024 Nautilus vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit diagnostic trouble codes (DTCs) P0A7D and/or P0DE6 and the vehicle identification number (VIN) is not recognized by the Midtronics xRC-3363 High Voltage Battery Rescue Charger. This may be due to the software level of the Midtronics xRC-3363 High Voltage Battery Rescue Charger. To correct this condition, update the Midtronics xRC-3363 High Voltage Battery Rescue Charger to the latest software level by navigating to the Main Menu > Settings > About (i) then selecting the download button in the bottom right corner of the tool's screen.

 

SSM 52774 - 2020-2024 Escape/Explorer, 2021-2024 F-150, 2022-2024 Maverick And 2024 Nautilus - FHEV - Low Voltage Cable Connection Issue With The High Voltage Battery Rescue Charger

Some 2020-2024 Escape/Explorer, 2021-2024 F-150, 2022-2024 Maverick and 2024 Nautilus vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit a cable connection error screen from the Midtronics xRC-3363 High Voltage Battery Rescue Charger. The xRC-3363 will prompt the technician to verify the low voltage connections when no actual fault is present. This may be due to the software level of the Midtronics xRC-3363 High Voltage Battery Rescue Charger. To correct this condition, update the Midtronics xRC-3363 High Voltage Battery Rescue Charger to the latest software level by navigating to the Main Menu > Settings > About (i) then selecting the download button in the bottom right corner of the tool's screen.

 

 

 

 

According to Midtronics, manufacturer of the above-referenced High Voltage Battery Rescue Charger...

 

Rescue charge in hybrid vehicles is performed when a High Voltage battery state of charge is too low to turn over the engine, a common scenario when technicians are working to diagnose vehicle issues.  The xRC-3363 acts as a jump start to recharge the HV battery to a point where it can turn over the engine.  These extra crank attempts allow technicians to identify issues so the vehicle can be repaired and returned to the road.

 

For anyone interested interested in the technical and operational details of this device, its User's Guide is attached below as a PDF document...

 

Ford-Midtronics xRC-3363 User's Guide.pdf

Edited August 2 by Haz