Special Service Message 52727 - 2024 Nautilus - Inoperative Global Opening/Closing Feature

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SSM 52727   2024 Ranger/Nautilus - Inoperative Global Opening/Closing Feature

Some 2024 Ranger/Nautilus vehicles may exhibit an inoperative global opening/closing feature. Refer to the Workshop Manual (WSM), Section 501-11 for normal diagnostics. If normal diagnostics do not resolve the issue, inform the customer that Ford is currently working on a solution for this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.

 

 

Feature description from 2024 Nautilus Workshop Manual...

 

Global Opening /Closing

The remote control can be used to operate the windows when the ignition is off and the accessory delay feature is not active. Within a short time after unlocking the vehicle doors with the remote control transmitter, press and hold the unlock button on the remote control transmitter until the windows begin opening. The windows automatically open. To close the windows. Within a short time after locking the vehicle doors with the remote control transmitter, press and hold the lock button on the remote control transmitter until the windows begin closing. The windows automatically close. Pressing the lock or unlock button while the windows are moving (in either direction) stops window movement.

 

This feature can be enable or disable via the touchscreen. For information regarding this feature, refer to the Owner's Literature. The content can be found in the Windows section.

 

 

Attached below as PDF documents are the above-mentioned normal diagnostic procedures...

 

Power Door Window Initialization - General Procedure - 2024 Nautilus Workshop Manual.pdf Diagnostic Pinpoint Test I - The Global Open-Close Function Is Inoperative - 2024 Nautilus Workshop Manual.pdf Driver & Passenger Door Modules - Wiring Diagram 100 - 2024 Nautilus.pdf