Did Ford fix the torque converter issue?

[JohnCT]

I joined an Edge FB group, and there are several posts a day from people with torque converter issues either shudding or outright failures.  Most of these seem to be affecting cars 2020 and earlier, so my question is whether Ford fixed the problem like they did with the coolant intrusion on 2018 and older 2.0 Ecos.  I realize that cars newer than 2020 might still be in warranty so there might be less people complaining about them.

 

I had an 09 and the only problem I had in 160K miles was a bad PTU, but my understanding is that the newer Edges don't use the same 6 speed as my 09 did.

 

My buddy is looking at a 2.0L 2022 AWD and tends to keep cars for a long time so he's concerned.  Thanks for any insight.

 

John

[dabangsta]

2022 will have the 8F35, there are some TSBs for them, but most are not for 2022. There is 21-2081 (21-2389) that is 2019-2021 Edge 8f35 shudder/jerk at low (under 35 mph) speeds.

 

I do wish I knew about that one when I picked up my 2019 with 1000 miles left on warranty, I might need tot ake it and pay that 1 hour labor to get the strategy reprogram done, as that is the biggest/only gripe from the usual driver of the car (my wife).

[Billiam]

2 hours ago, JohnCT said:

I joined an Edge FB group, and there are several posts a day from people with torque converter issues either shudding or outright failures.  Most of these seem to be affecting cars 2020 and earlier, so my question is whether Ford fixed the problem like they did with the coolant intrusion on 2018 and older 2.0 Ecos.  I realize that cars newer than 2020 might still be in warranty so there might be less people complaining about them.

 

I had an 09 and the only problem I had in 160K miles was a bad PTU, but my understanding is that the newer Edges don't use the same 6 speed as my 09 did.

 

My buddy is looking at a 2.0L 2022 AWD and tends to keep cars for a long time so he's concerned.  Thanks for any insight.

 

John

My wife's 2019 Edge's torque convertor went out at 59,890 miles. It started shuttering at 25, then it went to 35 and then 45 and on up it kept going, to the point we felt it while driving on the highway at 70 mph. We had issues with the purge valve, and it was acting similar to that, but a little different, so we assumed it was something along those lines.... until I was reading where others were talking about their torque convertors going out and how the car was acting. We took it in, and the dealership said it was the torque convertor and they replaced it under warranty. Not sure why they don't have a recall on these, but I feel like Ford should have a recall on these and the transmission. I was told some of the 2019 transmissions have a recall. We are still having transmission issues and it's back in the shop (at the dealership). My wife loves the car, but we are not having very good luck with this one...

[JohnCT]

16 hours ago, Billiam said:

 Not sure why they don't have a recall on these, but I feel like Ford should have a recall on these and the transmission. I was told some of the 2019 transmissions have a recall. 

 

What's frustrating is that Ford always manages to build some sort of time bomb in just about every vehicle they make, and it takes too long for them to fix it if ever.

 

I called a buddy this morning who has an in at a Ford dealer, and he's going to try to get some information whether the converter and trans issues on these have been fixed.  BTW, my son's 2019 Subaru Ascent spit the CVT out of warranty, but it turns out the warranty was extended supposedly from a class action suit, but in any case, the $8000 CVT job was done at no charge.

 

I told my buddy if he does buy the Edge, unload it before the warranty is up.  The car he's looking at is a Certified car, so it comes with an extended warranty.

 

John

[BigBird16]

I know this post was a few months ago, but I just came across it while researching torque converters for my 2020 edge titanium awd. We are out of warranty but just spend $1600 on new wheel sensors that the dealership told us would fix the shuddering issue. Well, it didn’t. And now we are told it’s the torque converter and the quote is $1,000 plus. Vehicle has about 65,000miles on it

Edited September 5 by BigBird16
Wrong year of my vehicle

[10RDA]

The torque converter just went on my ‘22 Edge at 33,000 miles. Under warranty but they say it will take two to three weeks to fix — very aggravating.

Nick W

[D Randall]

My 2019 Edge was experiencing the shudder at low speeds. My mechanic notified me of the service bulletin regarding reprogramming the trans to help the problem. I took the Edge to the Ford Dealership who said it was the torque converter and not the programming. They said that replacing the torque converter would cost $2500 to $5000 and to replace the trans would cost $7000 to $9000. They also said that the torque converter was on backorder and they didn't know when it would be available. The service advisor apologized and asked me to give her a good review when the survey was sent to me. I went to a private transmission service company who confirmed the torque converter was the culprit. They also said that the torque converter was on backorder but were able to get it in 2 weeks. Total cost so far to fix the torque converter will be $3500. My Edge is only 5 yrs old. Will Ford help to cover some of these costs?