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I recently purchased a 2019 Titanium with the panoramic moonroof.  It opens with one touch, but to close it you have to hold the button down till the cycle is complete.  The same for the sunshade.  Is this normal? According to the manual it should be “one touch” both ways.  Just curious if it’s not working correctly.  

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Welcome to the Forum @Oldone88!

 

The operating description from the 2019 Edge Workshop Manual is comparable to the Owner's Manual and entirely consistent with @akirby's description...

 

Switch and Control

When the roof opening panel glass is in the fully closed position, pushing the roof opening panel control open switch will activate the one-touch open feature, first opening the roof opening panel shield if it is closed, then opening the roof opening panel glass. With the roof opening panel glass in any open position, pushing the roof opening panel control close switch will activate the one-touch close feature which will close the roof opening panel glass to approximately 12 in. (305 mm) from the closed position and then the switch must be held to full close. When in one-touch open or close mode, activating any roof opening panel control switch will cancel the one-touch operation and stop the glass movement. Near the end of forward travel while closing, the front of the roof opening panel glass moves downward into the cams. This allows a weather-tight seal when the roof opening panel glass is closed. The roof opening panel control switch has a separate roof opening panel shield open and close switches to operate the shield independent from the glass. The shield will not close if the glass is in the open position.

 

When the roof opening panel glass is in the closed position, pushing the roof opening panel control switch tilt switch will open the roof opening panel sliding panel to the vent position. When the roof opening panel glass is in the vent position, pushing the roof opening panel close switch will close the roof opening panel glass.

 

Good luck!

Roof Opening Panel - System Operation and Component Description - 2019 Edge Workshop Manual.pdf

 

Edited by Haz
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  • 7 months later...

2024 Edge

I partially opened the sun shade today, now it doesn't want to retract shut. Now I have it opened all the way but still will not shut.

The glass operations are ok. 

 

Any thoughts anyone?

Edited by rafeeki
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On 12/5/2024 at 3:08 PM, rafeeki said:

2024 Edge

I partially opened the sun shade today, now it doesn't want to retract shut. Now I have it opened all the way but still will not shut.

The glass operations are ok. 

 

Any thoughts anyone?

My bad.. I was pressing the wrong button all the while. The dealership technician pointed that out. It was embarrassing.

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