Lets_Go_riding Posted April 10 Report Share Posted April 10 The horse is dead but I will beat it anyway. Bought my son a 2013 Ford Edge Limited with a sync 2 system (MFT) from the wife of a neighbor who passed away. He bought it new. It had factory navigation but it won't read the navigation card. The display says "Insert navigation Card". What I think happened is he had it in for service and they updated the system to 3.6. I think that's where the problem started. In the Bezel apim diagnostics under navigation it says "Navigation Application: unknown", "Map Database: unknown". Before I did research on the problem, I thought an update may solve the problem, so I updated it to 3.10. Downloaded the update from ford. It installed with no problem but the issue remains. I keep my vehicles perfect and I find it unbelievably irritating that is doesn't work. Any advise on how to fix this issue with out a trip to the dealer? I don't want to sink a bunch of money into it for an obsolete system. Like I said, I find it unbelievably irritating it doesn't work. I did a master reset multiple times. Disconnected the battery forever. Inserted a SD Card with music on it to be sure the card slot is working, it played the music fine. I know someone at a Ford dealer who gave me two new separate map cards to try before buying one. Nothing! Pics attached. Quote Link to comment Share on other sites More sharing options...
Haz Posted April 10 Report Share Posted April 10 Welcome to the Forum @Lets_Go_riding! From the 2013 Edge Workshop Manual... Pinpoint Test M: Navigation Is Inoperative Or Navigation Application Is Unresponsive Normal Operation The Global Positioning System Module (GPSM) provides information from the GPS satellite system to the Accessory Protocol Interface Module (APIM) . This information is used to calculate vehicle position and direction of travel. Removal of the navigation SD card results in loss of navigation while the card is removed. This is normal operation. DTC B1215:00 (External Memory Card: No Sub-Type Information) — set by the APIM when it detects a device conflict through the media hub, a fault in the USB cable or media hub, or there is no Secure Digital (SD) card present when the vehicle is equipped with navigation. This pinpoint test is intended to diagnose the following: Navigation map SD card not present Network communication concern Vehicle not equipped with factory-installed Navigation APIM GPSM Map data NOTE: Verify the key is in the ON position (navigation function may be limited in accessory mode on some vehicles). NOTE: Make sure the navigation Secure Digital (SD) card is present and fully seated in the Secure Digital (SD) card slot. NOTE: Make sure the vehicle is located in a clear, open area to ensure the satellite information can be received by the vehicle. PINPOINT TEST M : THE NAVIGATION IS INOPERATIVE OR NAVIGATION APPLICATION IS UNRESPONSIVE M1 DETERMINE IF THE VEHICLE IS EQUIPPED WITH A FACTORY-INSTALLED NAVIGATION SYSTEM Make sure the correct VIN was entered on the technician service publication website. Hover the mouse cursor over or click on the OASIS tab toward the top LH corner of the screen. Select HVBoM (Historical Vehicle Bill of Material). Enter the map data Secure Digital (SD) card base part number "19H449" (do not include quotation marks). Press Enter on the keyboard or click on "View BoM (Build of Material)". If the vehicle is equipped with a factory-installed navigation system, a row will appear indicating "CARD-MEMORY" in the DESCRIPTION column. If the vehicle is not equipped with a factory-installed navigation system, a row will not appear and the DESCRIPTION column will be blank. Does the technician service publication website indicate the vehicle is equipped with a factory-installed navigation system? Yes GO to M2. No Ford Motor Company does not support the addition of a navigation system to vehicles not equipped with a factory-installed navigation system. M2 CHECK THE FDIM TOUCHSCREEN RH UPPER TAB Ignition ON. Check the navigation status of the FDIM touchscreen RH upper tab with the vehicle running for at least one minute. Does the FDIM touchscreen RH upper tab read Navigation? Yes GO to M4. No GO to M3. M3 REPROGRAM THE APIM Perform the APIM Standard Programming. REFER to Accessory Protocol Interface Module (APIM) Standard Programming In this section. Override the Service Pack Installation and perform a Full Flash/Force CIP . Once the APIM programming is complete and the system has re-initialized, confirm that the RH upper tab of the FDIM touchscreen displays “NAVIGATION” and the navigation system operates correctly. Does the RH upper tab of the FDIM touchscreen display “NAVIGATION” and the navigation system operate correctly? Yes The concern was resolved by reflashing the APIM . The navigation system is operating correctly at this time. No GO to M4. M4 CHECK THE FDIM TOUCHSCREEN FOR SIGNS OF THE NO GPS SYMBOL Ignition ON. Look for the No GPS symbol to appear on the screen. Does the symbol appear on the screen? Yes GO to M6. No GO to M5. M5 CHECK FOR SCAN TOOL COMMUNICATION WITH THE APIM Ignition ON. Using a scan tool, perform the network test. Does the scan tool communicate with the APIM ? Yes GO to M7. No REFER to Section 418-00 The APIM Does Not Respond To The Scan Tool. M6 CHECK FOR GPSM COMMUNICATION WITH THE APIM Using a diagnostic scan tool, perform an APIM self-test. Are any DTCs recorded? Yes For DTC U016A:00, GO to Pinpoint Test W. For other DTCs , refer to Information and Entertainment System, DTC Chart: APIM . (Following this posted Pinpoint Test M, below...) No VERIFY the vehicle is located in a clear, open area to ensure the satellite Information can be received by the vehicle. DISCONNECT the battery for 5 minutes and RETEST the system for correct operation. If the concern is still present, and there are no DTCs recorded, GO to M9. M7 RETRIEVE THE DTCS FROM THE APIM NOTE: If DTC B1215:00 is set in the APIM and the RH upper tab of the FDIM , touchscreen displays “ SD CARD FAULT”. NOTE: If DTC U016A:00 is set in the APIM and the RH upper tab of the FDIM , touchscreen displays “NAVIGATION FAULT”. Using a scan tool, perform the APIM self-test. Are any DTCs present? Yes If DTC B1215:00 is present, GO to M8. If DTC U016A:00 is present, GO to Pinpoint Test W. For all others, refer to Information and Entertainment System, DTC Chart: APIM . No GO to M8. M8 VERIFY THE SECURE DIGITAL (SD) CARD WITH NAVIGATION MAP IS PRESENT AND FULLY SEATED NOTE: The Secure Digital (SD) card slot is spring loaded. To remove the Secure Digital (SD) card, push the card in and release it. Do not attempt to forcefully pull the card from the card slot. This may cause damage to the Secure Digital (SD) card. Check for the presence of a Secure Digital (SD) card with map data in the Secure Digital (SD) card slot of the media hub. Is the navigation map SD card present and fully seated? Yes GO to M9. No If a non-Ford supplied Secure Digital (SD) card is present, EXPLAIN to the customer that only a Ford supplied map data card will work with the Navigation system. If a Ford supplied Secure Digital (SD) card is present, REINSTALL the navigation map Secure Digital (SD) card and make sure it is fully seated. TEST the system for normal operation. M9 VERIFY OPERATION WITH A KNOWN GOOD SECURE DIGITAL (SD) CARD WITH NAVIGATION MAP NOTE: Refer to the Owner Guide for End Users License Agreement (EULA) for map content and content details. NOTE: The data on the existing Secure Digital (SD) card may contain inaccurate or incomplete information due to the passage of time, changing circumstances, sources used and the nature of collecting comprehensive geographic data, any of which may lead to incorrect results. Using a known good Secure Digital (SD) card with map navigation, attempt to use the navigation system. Does the navigation map operate correctly and is the Secure Digital (SD) fault not present? Yes GO to M10. No GO to Pinpoint Test H. M10 VERIFY SECURE DIGITAL (SD) CARD CONDITION Inspect the Secure Digital (SD) card for damage. Damaged Secure Digital (SD) card contact pins Damaged, bent or broken Secure Digital (SD) card case. Is any damage present? Yes INSTALL a new navigation Secure Digital (SD) card. No GO to M11. M11 RECHECK THE ORIGINAL SECURE DIGITAL (SD) CARD WITH NAVIGATION MAP REINSTALL the original Secure Digital (SD) card with map data into the Secure Digital (SD) slot of the media hub and attempt to use the navigation system. Does the navigation map operate correctly and is the Secure Digital (SD) fault not present? Yes The Secure Digital (SD) fault was due to an intermittent conductivity concern, or the Secure Digital (SD) was not fully seated in the card slot. The navigation system is operating correctly at this time. No GO to M12. M12 CHECK OPERATION OF NAVIGATION SYSTEM WITH MANUAL DESTINATION ENTRY NOTE: Dragging your finger and pinching two fingers will not scroll to a location or zoom in or out as in other devices on the market. Holding your finger on a location off-center will cause the map to scroll to that location. Refer to the Owner Guide for more information about navigating the map screen. Using the map feature, touch the screen at the requested destination. Verify there is a road present on the map at the requested location and verify the address of the destination is correct. Does the navigation system properly navigate to the destination requested? Yes GO to M13. No The information on the navigation Secure Digital (SD) card may not include the correct map data, or is in a different format than what was expected. The system is operating correctly at this time. NOTIFY the customer that there may be an updated map upgrade available for purchase. M13 RESET THE AUDIO SYSTEM MODULES AND RECHECK THE NAVIGATION SYSTEM OPERATION Disconnect the battery for 5 minutes, then reconnect it. Turn the infotainment system on and wait for the system to re-initialize. Operate the navigation system. Does the navigation system operate correctly? Yes The concern was resolved by resetting the audio system modules. The navigation system is operating correctly at this time. No GO to M14. M14 CHECK FOR CORRECT GPSM OPERATION Ignition OFF. Disconnect and inspect the GPSM connector. Repair: Corrosion (clean module pins or install new connectors or terminals) Damaged or bent pins (install new terminals or pins) Pushed-out pins (install new pins as necessary) Reconnect the GPSM connector. Make sure it seats and latches correctly. Operate the system and determine if the concern is still present. Is the concern still present? Yes CHECK OASIS for any applicable TSBs . If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new GPSM . REFER to Global Positioning System Module (GPSM). If the concern is still present, GO to M15. No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues. M15 CHECK FOR CORRECT APIM OPERATION Ignition OFF. Disconnect the APIM connector. Check for: corrosion damaged pins pushed-out pins Connect the APIM connector and make sure it seats correctly. Wait 2 minutes for the APIM to re-initialize. Operate the system and verify the concern is still present. Is the concern still present? Yes CHECK OASIS for any applicable TSBs . If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, VIN required to access Guided Routine (APIM) No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues. If your diagnostic efforts reveal any of the following APIM Diagnostic Trouble Codes (DTCs) I can supply the indicated Pinpoint Test upon your request... Accessory Protocol Interface Module (APIM) DTC Chart — 4.2-Inch (107 mm) Screen SYNC® NOTE: This module utilizes a 5-character DTC followed by a 2-character failure-type code. The failure-type code provides information about specific fault conditions such as opens, or shorts to ground. CMDTCs have an additional 2-character DTC status code suffix to assist in determining DTC history. DTC Description Action B1252:04 USB Port: System Internal Failure GO to Pinpoint Test AI. B1252:11 USB Port: Circuit Short to Ground GO to Pinpoint Test AI. B12B8:04 USB # 2 Port: System Internal Failure NOTE: This DTC refers to USB port #2 on the APIM itself, which is not used. INSPECT the APIM USB port #2 for damage and remove any debris. CLEAR the DTCs . REPEAT the self-test. If DTC B12B8:04 is retrieved again, VIN required to access Guided Routine (APIM) B12B8:11 USB # 2 Port: Circuit Short to Ground NOTE: This DTC refers to USB port #2 on the APIM itself, which is not used. INSPECT the APIM USB port #2 for damage and remove any debris. CLEAR the DTCs . REPEAT the self-test. If DTC B12B8:11 is retrieved again, VIN required to access Guided Routine (APIM) B1D79:01 Microphone Input Circuit: General Electrical Failure GO to Pinpoint Test R. B1D79:11 Microphone Input Circuit: Circuit Short to Ground GO to Pinpoint Test R. B1D79:12 Microphone Input Circuit: Circuit Short to Battery GO to Pinpoint Test R. B1D79:13 Microphone Input Circuit: Circuit Open GO to Pinpoint Test R. U0140:00 Lost Communication With Body Control Module: No Sub Type Information GO to Pinpoint Test T. U0155:00 Lost Communication With Instrument Panel Cluster (IPC ) Control Module: No Sub Type Information GO to Pinpoint Test V. U0257 :00 Lost Communication With Front Controls/ Display Interface Module: No Sub Type Information GO to Pinpoint Test AC. U0423:00 Invalid Data Received From Instrument Panel Control Module: No Sub Type Information RETRIEVE and FOLLOW other DTCs present in the APIM or IPC . U2100:00 Initial Configuration Not Complete: No Sub Type Information REFER to Section 418-01. U2101:00 Initial Configuration Not Complete: No Sub Type Information REFER to Section 418-01. U3000:04 Control Module: System Internal Failure GO to Pinpoint Test AH. U3000:41 Control Module: General Checksum Failure CLEAR the DTCs . REPEAT the self-test. If DTC U3000:41 is still present, VIN required to access Guided Routine (APIM) U3000:42 Control Module: General Memory Failure CLEAR the DTCs . REPEAT the self-test. If DTC U3000:42 is still present, VIN required to access Guided Routine (APIM) U3000:88 Control Module: Bus Off REFER to Section 418-00. U3003:16 Battery Voltage: Circuit Voltage Below Threshold GO to Pinpoint Test AD. U3003:17 Battery Voltage: Circuit Voltage Above Threshold GO to Pinpoint Test AE. Additional 2013 Edge Workshop Manual resources... Good luck! Global Positioning System Module (GPSM) - Removal and Installation - 2013 Edge Workshop Manual.pdf Global Positioning System Module (GPSM) - Connector C2398 Location - 2013 Edge.pdf Accessory Protocol Interface Module (APIM) - Removal and Installation - 2013 Edge Workshop Manual.pdf Front Display Interface Module (FDIM) - Removal and Installation - 2013 Edge Workshop Manual.pdf Front Controls Interface Module (FCIM) - Removal and Installation - 2013 Edge Workshop Manual.pdf Console — Floor - Removal and Installation - 2013 Edge Workshop Manual.pdf Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.