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Forcing power Liftgate down?


cdestuck

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We have a 2020 titanium edge. We have been having problems with the power liftgate is opening and closing. I have tried removing the fuse to shut off power to reboot the system which does not help. My wife got a appointment for the dealer on Friday.
 

She just calls me from out of town and the liftgate is stuck open. Can she forcibly just push the liftgate down or will that cause a problem or further damage or something. Thank you.

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