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Weird Door Latch/lock issue


JohnCT

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Hi all, a 2009 Edge Limited driver door won't unlock.  When either unlocked by the fob, keypad, or the interior button, the door lock stub pops up but then immediately drops back down (not sure if it's being actively pulled down). Right now, we have to climb in the passenger door and open it with the door handle (which works normally).

 

Using the manual key, the door lock stub can be moved to the up position (and held up if necessary) which would seem to be unlocked, but the car still won't open from the outside.  I've read that there are issues with these locks/latches but all the complaints I've seen have to do with a "door ajar" indicator issue, something this car strangely does not have.  I have not seen this particular issue anywhere I looked on the web, including here of course.

 

Before I order a power door lock/latch assy, is there something I overlooked?  Second question - since these are known to be problematic, is there a preferred aftermarket part or should I put in a Ford part?

 

John

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