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Button on gear shift won’t press in


DCoco

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Hey guys, as the title says, the button on my gear shift won’t press in to allow me to shift out of park. Brake lights come on when foot is on the brake. Not on an incline and e-brake isn’t the issue. Obviously I can’t go anywhere so this is stressing me out! Help! 
 

2013 Edge Limited

3.5L

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1 hour ago, 1004ron said:

Temporarily just to get you going you could use the manual override and then follow-up with diagnostics later.

 

2013 Ford Edge Shift Interlock Override - YouTube 

 

FORD EDGE TRANSMISSION STUCK IN PARK. HOW TO SHIFT IN DRIVE, NEUTRAL OR REVERSE - YouTube

Yes, I know how to do this. I was wondering if anyone knew what could be the culprit?

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