Auto window reset

[BraddB]

We have had our 2013 Edge SE for about 3 months now, maybe a little longer and I really love this car.  Ever since we bought it the Auto Up for the drivers door window works perfect, but the auto down has had a mind of it's own.  Sometimes it would work, and sometimes it wouldn't.  It is to the point now that auto down won't work at all.  Manual down still works but the auto down seems to think it isn't meant to work at all.  I have tried some of the reset procedures I have found on the web with no luck.  The auto up still works fine though.  This is driving me nuts.

 

Anyone have any ideas?

[BraddB]

Anyone?  This issue isn't a major problem but it should be fixable. 

[ZeroPlus]

1 hour ago, BraddB said:

Anyone?  This issue isn't a major problem but it should be fixable.   You may need replacement parts if this won't work....

 

[BraddB]

I tried that with no luck.  I was hoping to be able to fix this myself instead of spending money at the dealership.

[BraddB]

Is it possible for just the auto down part of the switch to go bad while the other functions still work? 

[Haz]

The short answer is yes, the front left hand window switch has separate contacts for Auto Up and Auto Down, so one direction could Auto function when the other direction does not Auto function...

 

 

 

From the 2013 Edge/MKX Workshop Manual...

 

Principles of Operation

 

LH Front Power Window Control — Edge

The one-touch up/down features are identical to the MKX LH front window.

 

LH and RH Front Power Window Control — MKX

The LH and RH front window motors contain integral electronics which must be initialized whenever a new window motor has been installed. Initialization is required to learn both the full UP and full DOWN positions and the profile of the glass as it travels through the glass channel. Once initialized, obstacle detection is enabled. When mechanical repairs have been carried out on either front window regulator or glass run, the applicable front window motor must be de-initialized, and then initialized. Both the LH and RH front window control switches send 3 separate signals to the front window motors: up, down and auto. The front window control switches provide a 12-volt signal to the front window motor to request an up or down operation. When auto up or auto down is requested, the front window control switches provide a 12-volt signal on the up or down line and a ground signal on the auto line simultaneously. The up, down and auto feeds to the front window motors are all low current.

 

The LH and RH front window motors operate with the ignition in the RUN or ACC positions, or when the accessory delay relay is active. The high current required to move the front windows are supplied through the B+ and motor ground input.

 

When the LH or RH front window motor is operating in auto up or auto down mode, movement of the front window can be stopped by pressing the switch to any position (UP, DOWN, auto UP, auto DOWN). The front window control switches must be released before the window can move again.

 

The LH and RH front window motors have a security override feature. If an obstacle has been detected in the window opening as the window glass is moving upward, the window motor automatically reverses direction and moves the glass toward the fully OPEN position (in both manual up and one-touch up modes). This is known as bounce-back. Once the window motor stops the glass at its bounce-back position, and within 2 seconds the switch is released, then held in the auto UP position, the window motor moves the glass up with no bounce-back protection (security override). If the switch is released before the window glass reaches the fully CLOSED position, the window motor stops with bounce-back automatically enabled for the next window up movement. If the ignition is turned to OFF or START (without delayed accessory), the window motor stops. The only exception is when an obstacle is detected in the window opening while delayed accessory power is not present. In this case the window motor bounces back, then stops. Ice, contaminant buildup and environmentally induced tight spots in the front window seals are all possible conditions that can activate the bounce-back feature. If an obstruction occurs between 4 mm (0.15 in) and 200 mm (7.87 in) of window opening, the bounce-back position is 250 mm (9.84 in) of window opening. If an obstruction occurs at a position more than 200 mm (7.87 in) of window opening, the bounce-back position is 50 mm (1.96 in) below where the obstruction occurred.

 

The LH and RH front window control switches have illumination and illumination ground inputs, which illuminate the switch when the headlamp switch is turned to the PARK or ON position (the AUTOLAMP position may also energize this input). These switch inputs do not directly affect operation of the front windows. The front window control switches use the delayed accessory power input, which is transferred to the up or down outputs when the corresponding switch contact is closed. The front window control switches are grounded to the chassis through the main switch ground input, which is transferred to the auto output when the corresponding front window control switch contact is closed. If the delayed accessory feed to the front window control switch is missing, the window cannot function. If the main ground signal is missing, the auto functions are inoperative and the window may also be inoperative.

 

If there is an open in the LH or RH front window control switch or the associated wiring, the related function becomes inoperative. If the up contact of the switch or the associated wiring develops an open circuit, the front window only operates in the down direction, or in the one-touch down mode. If the down contact of the switch or the associated wiring develops an open circuit, the window only operates in the up direction or in the one-touch up mode. If the auto contact of the switch or the associated wiring develops an open circuit, the window only moves manually up or down.

 

A new LH or RH front window motor cannot operate in one-touch up or one-touch down mode, and the bounce-back feature is disabled prior to initialization. If the switch is actuated to the auto UP or auto DOWN position and released, window movement stops when the up or down contact in the front window control switch is released. If the front window motor is removed from the window regulator drum housing, or if a new front window motor is installed, it must be initialized. Refer to Window Motor Initialization.

 

Once initialized, the front window motors soft stall into the lower positions. If the front window does not seal completely in the full UP position (very small gaps/non bounce-back events only), the front window switch can be actuated to the proportional UP position and the front window energizes for a fraction of a second to fully seal and this new position is learned.

 

Symptom Chart

Condition Possible Sources Action

The one-touch up/down feature is inoperative

LH front power window motor not initialized Battery power was lost while LH front power window motor was operating Wiring, terminals or connectors Window control switch Power window motor

GO to Pinpoint Test H.

 

Pinpoint Test H: The One-Touch Up/Down Feature is Inoperative

Refer to Wiring Diagrams, Power Windows for schematic and connector information.

 

NOTE: De-initialize, then initialize the front window motor when any of the following occur:

• the LH or RH (MKX) or LH (Edge) front window motor is removed from the window regulator drum housing
• a new window regulator and/or motor is installed
• a new window glass is installed
• a new top run is installed
• any operation in which grease or lubricants are applied to the window regulator or glass run

 

NOTE: A new front window motor cannot operate in one-touch up or one-touch down mode until initialized. Refer to Window Motor Initialization in this section.

 

Normal Operation

When the LH or RH (MKX) or LH (Edge) front window control switch is pressed or pulled to the second detent position (AUTO), the LH/RH front window control switch provides a ground signal to the LH or RH front window motor to request the one-touch up/down operation.

 

This pinpoint test is intended to diagnose the following:

• LH or RH front power window motor not initialized
• Battery power was lost while LH or RH front power window motor was operating
• Wiring, terminals or connectors
• Window control switch
• Power window motor

PINPOINT TEST H : THE ONE-TOUCH UP/DOWN FEATURE IS INOPERATIVE

NOTICE: Use the correct probe adapter(s) from the Flex Probe Kit when making measurements. Failure to use the correct probe adapter(s) may damage the connector. H1  CHECK FOR POWER (B+) LOSS DURING LH OR RH FRONT WINDOW OPERATION

• Verify if power (B+) was lost during LH or RH front window operation.

Was power (B+) lost while LH or RH front window was in operation?
 

Yes	RAISE the LH or RH front window to the fully CLOSED position. VERIFY the window glass stalls into the upper header seal. The front window should function normally. TEST the system for normal operation.
No	GO to H2.

  H2  DE-INITIALIZE, THEN INITIALIZE THE FRONT MOTOR

• De-initialize the front window motor, then carry out the front window motor initialization procedure. Refer to Window Motor Initialization attached below.

Is the one-touch down feature operating correctly?
 

Yes	The system is operating normally at this time. The front window motor lost initialization.
No	For LH window, GO to H3. For RH window (MKX only), GO to H5.

  H3  CHECK THE LH FRONT WINDOW CONTROL SWITCH

• Ignition OFF.

• Disconnect: LH Front Window Control Switch from harness connectors C504A and C504B.
• Carry out the LH front window control switch component test.
  To assess Auto window control switch function, connect contacts of Continuity Tester/Test Light to Pin 7 of switch assembly C504A receptacle and to Pin 7 of the C504B receptacle. Operate the front left hand switch handle to the second detent Auto position in the Window Up direction and in the Window Down direction, noting if the light illuminates in one or both directions of Auto Window travel.

Did the LH front window control switch pass the component test?

Yes	GO to H4.
No	INSTALL a new LH front window control switch. REFER to Window Control Switch. TEST the system for normal operation.

  Subsequent Pinpoint Test Steps will be provided, if required.

 

 

 

Additional Workshop Manual documents, as PDF download links...

 

Power Window & Master Window Adjust Switch Wiring Diagram - 2013 Edge Workshop Manual.pdf

Master Window Adjust Switch - Connector C504A Details - 2013 Edge Workshop Manual.pdf

Master Window Adjust Switch - Connector C504B Details - 2013 Edge Workshop Manual.pdf

Window Motor Initialization Procedure - 2013 Edge-MKX Workshop Manual.pdf

Window Control Switch - Removal and Installation - 2013 Edge-MKX Workshop Manual.pdf

 

Front Window Switch Removal-Replacement - Ford Edge Lincoln MKX ( YouTube Instructional Video)

 

Good luck!

 

 

Edited September 23, 2022 by Haz

[BraddB]

Wow, that was a lot of information!  Thank you, looks like I will be buying a new switch for it here soon. Hopefully that will take care of the problem. 

 

Thank you. 

[Haz]

It may be a longshot solution, but because it precedes replacing the switch assembly in the Pinpoint H test procedure -- and it could save you over $100 -- you may want to employ someone to help you perform the De-inititialization procedure on the left hand Window Motor, followed by the Initialization procedure, as described in the Window Motor Initialization Procedure - 2013 Edge-MKX Workshop Manual document, which is the following...

 

De-Initialization procedure

NOTE: The front window motor must be reset to its original factory settings first, then carry out the following de-initialization procedure.

1. Turn the ignition key ON.

1. Operate the window control switch in one-touch mode and remove power from the window motor while the window is moving by one of the following methods:
   1. Disconnect the vehicle battery cable while the window is moving.
   1. Disconnect the window motor connector while the window is moving.
   1. Remove the LH or RH front window motor fuse while the window is moving.

1. This will de-initialize the window motor and reset the window motor to its original factory settings.

1. Carry out the initialization procedure to turn the one-touch-up feature on.

Initialization procedure

 

WARNING: Keep objects and body parts clear of the glass panel when carrying out the initialization procedure. During the initialization procedure, the glass panel closes with high force and cannot detect objects in its path. Failure to follow this instruction may result in serious personal injury.

 

NOTE: The front window must be in the full OPEN position for this procedure to operate correctly.

 

NOTE: If the initialization procedure is only partially completed, the front window motor will remain un-initialized and will operate only in proportional up/down and one-touch-down modes.

1. Turn the ignition key ON.

1. Activate and hold the window control switch in the UP position at the second detent until the window glass stalls for 2 seconds into the glass top run and release the switch.

1. Activate and hold the window control switch in the DOWN position at the second detent until the window glass stalls for 2 seconds at the bottom of its travel and release the switch.

1. Test for correct window operation by carrying out the one-touch-up and one-touch-down features.

 

As previously mentioned, this may or may not resolve the problem, but at least you'll know before investing in a replacement switch assembly.

 

And finally, connecting a continuity tester/test light tool across the switch assembly's two connector receptacles #7 pins, and actuating the left hand front window switch to the Auto/second-detent positions for Up and for Down, should confirm whether your Edge's current window switch assembly is good or faulty.

 

Good luck!