Jump to content

USB port sees the USB flash drive for 10 seconds


Recommended Posts

Hello friends!

Recently bought Edge 2019. I wanted to connect a USB flash drive to listen to music, but the flash drive is detected and plays for about 10 seconds. After 10 seconds, the flash drive disappears and appears again after 20 seconds. The same with Android Auto. 

The second USB port (lower) does not see a flash drive or a phone at all. It doesn't even charge the phone. 

I checked both USB ports using a USB tester and load and I see that both ports give 5v 2a. But the first port periodically stops giving amperes.

What can I do? Can you advise something?

 

PS sorry for my English :)

 

Thank you!

 

Edited by BaZZaD
Link to comment
Share on other sites

5 hours ago, enigma-2 said:

Is your Sync updated to the latest version?

Is your USB drive formatted to FAT32? How about exFat? How old is the druve?

 

What you're describing is a somewhat common complaint across many platforms. Try master reset or reformatting the drive and reloading the music. 

Sync version is 3.3.

I tried both FAT32 and exFAT and different flash drives but the same result.

I did a reset from the display and by holding down the ON + Forward buttons. No result

Link to comment
Share on other sites

If its a recent purchase the dealership that you brought it from may offer some type of warranty.  Or depending on your build date and mileage you may be under the factory warranty.  To avoid paying a diagnostic fee, I'd suggest calling a ford dealer and give them your vin and ask if its under warranty.  If its under warranty let Ford sort it out.

 

If its not under warranty the USB hub isn't expensive new and a replacement APIM should be around $2-$300 used.

 

 

Link to comment
Share on other sites

At this point it sounds like the ports are the problem, either something entered the openings (beer, coke, etc. which is periodically shorting ) or dirt (which doesn't allow the usb drive to fully seat, becoming intermittent), or, the cable on the back of the hub is not quite seated fully. If the ports are clean and clear, I'd pull them and check the connection.

 

Have the ports ever worked properly?

 

Its also possible that the APIM is the cause, but if so it would throw codes. Easy enough to check, expensive to fix.

 

Link to comment
Share on other sites

  • 3 weeks later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...