All Hat No Cattle Posted November 25, 2015 Report Share Posted November 25, 2015 It'll feel like every other car you've ever owned. Well, actually that may not be true. Not actually having a 2015 Edge (glad I waited, thank you, forum ) I can't speak directly to the 2015 Edge seat cooling efficiency. But, after owning a 2003 Eddie Bauer Expedition, and now a 2010 F-150 Lariat, both with cooled front seats, I can verify that the cooling mode works very well on those seats. In Las Vegas, where it can easily hit 110° regularly. Ford engineers know how to heat and cool front seats, they could do it correctly in 2003 and 2010. I would love to ask the appropriate Ford engineers one question today. WTF are you guys doing? I can assure you that when I test drive a 2016 Edge and F-150, my laser thermometer will be with me, on a nice warm day. Sad that I have to do that in this day and age. Quote Link to comment Share on other sites More sharing options...
Picturepro Posted November 25, 2015 Report Share Posted November 25, 2015 Not seeing the same issues on the 2015 Murano and the 2016 Sorento. So those must be able to cool adequately. At least on the 4 forums I've checked. I'd be a bit ticked off at spending 44k on a car that didn't do what it was ordered (ie: you pay for the option and it doesn't work). Hopefully 2016 model year they figure it out. hopefully they correct the 2015 The TSB was not a fix. Quote Link to comment Share on other sites More sharing options...
GT500R Posted November 25, 2015 Report Share Posted November 25, 2015 So still haven't heard from my dealership yet, but I received an email 2 days ago (after emailing a couple VP's) from Frederiek Toney (President, Global Ford Customer Service) saying my issue will be addressed, its only been 51 days since I had it in the dealership and they said they would repair it but haven't responded since early November after I had to call them 5 times Quote Link to comment Share on other sites More sharing options...
Picturepro Posted November 25, 2015 Report Share Posted November 25, 2015 Don't settle for the current TBS 15-0166. maybe they are working on update for it. Maybe GL Quote Link to comment Share on other sites More sharing options...
goatee Posted December 16, 2015 Report Share Posted December 16, 2015 Do we any updates on this issue? Is this a non-issue? Looking to buy a new Titanium with the cooled seats option but this thread is concerning. Would appreciate more information or experiences. Thank you... Quote Link to comment Share on other sites More sharing options...
Brad Luczak Posted December 17, 2015 Report Share Posted December 17, 2015 Do we any updates on this issue? Is this a non-issue? Looking to buy a new Titanium with the cooled seats option but this thread is concerning. Would appreciate more information or experiences. Thank you... My Edge Sport manufactured on September 15th doesn't have the problem. I've had it for 60ish days and use the seats at least 4 days of the week. More if my wife is turning them on when shes driving alone. Quote Link to comment Share on other sites More sharing options...
Bill Wolfe Posted December 17, 2015 Report Share Posted December 17, 2015 I am hopeful that by this spring, Ford gets it's collective act together and comes up with a fix for the seats. I have a hot spot after about 10 minutes that causes me to turn off the cooled seats. Not worth wasting my time with the dealer until there is a TSB on it Quote Link to comment Share on other sites More sharing options...
djrjr Posted December 18, 2015 Report Share Posted December 18, 2015 I thought there already was a TSB for it... My first 2015 Sport's cooled seats worked alright but didn't cool the back much. My newer 2015 Sport replacement was built at the end of October and the cooled seats in that are amazing compared to my first Sport. I wonder if I have the updated design because they get frigid even on low. Quote Link to comment Share on other sites More sharing options...
Wedgeamatic Posted December 20, 2015 Author Report Share Posted December 20, 2015 Brought my Sport in for service. It seems there is currently NOT a fix for the cooled seats. Told my services rep I expect the problem to be resolved. I get the feeling Ford is going to take a knee on this one. I suggest everyone call their dealer and ask to have the problem fix ASAP. Quote Link to comment Share on other sites More sharing options...
akirby Posted December 21, 2015 Report Share Posted December 21, 2015 They've already put out one repair kit. Why would you think they'll "take a knee"? This affects too many vehicles for them to ignore. Quote Link to comment Share on other sites More sharing options...
chicagoslick Posted December 21, 2015 Report Share Posted December 21, 2015 They've already put out one repair kit. Why would you think they'll "take a knee"? This affects too many vehicles for them to ignore. Also, many out there that do work correctly. There will be no knee taking... Quote Link to comment Share on other sites More sharing options...
Wedgeamatic Posted December 21, 2015 Author Report Share Posted December 21, 2015 Thanks guys. This is the response I was needing to hear. Hopefully Ford is following this conversation. Quote Link to comment Share on other sites More sharing options...
GT500R Posted December 22, 2015 Report Share Posted December 22, 2015 I received my car back after the "fix" (TSB) and haven't really had time to do full testing but will see if this fixes the back seat issue. Quote Link to comment Share on other sites More sharing options...
Wedgeamatic Posted December 23, 2015 Author Report Share Posted December 23, 2015 Please get back to us when you have a chance to check it out and also let us know what took place. Quote Link to comment Share on other sites More sharing options...
GT500R Posted December 23, 2015 Report Share Posted December 23, 2015 Back of the seat is same as before, this does not fix the back of the seat not cooling .... Not sure what to do now, but the dealership I went to is by far the worst dealer for device ever. Flood Ford - East Greenwich RI - avoid at all costs, I repeat AVOID at all costs. 2 1/2 months and I still have a rattle and cooled seat issue doesn't work as designed... Quote Link to comment Share on other sites More sharing options...
Wedgeamatic Posted December 23, 2015 Author Report Share Posted December 23, 2015 Thank you GT. It sounds like we are building a consensus here that the current "fix" is not a fix at all. Merry Christmas Quote Link to comment Share on other sites More sharing options...
akirby Posted December 24, 2015 Report Share Posted December 24, 2015 Thank you GT. It sounds like we are building a consensus here that the current "fix" is not a fix at all. Merry Christmas It's also possible the dealers aren't installing it correctly. They had similar issues with the early PTU seal replacements. 1 Quote Link to comment Share on other sites More sharing options...
27Sport Posted December 24, 2015 Report Share Posted December 24, 2015 It's also possible the dealers aren't installing it correctly. They had similar issues with the early PTU seal replacements. Correct. If you look underneath the seats from the back you should see an oval shaped snorkel pointing forward. It's has kind of a white plastic mesh on the outer part of the snorkel. If the snorkel is not visible, then the cool air cannot be sucked in for the rear fan. Quote Link to comment Share on other sites More sharing options...
bmwta Posted February 3, 2016 Report Share Posted February 3, 2016 I checked out a 2016 Edge Sport that had the heated/cooled seats. The driver's seat bottom felt cold but nothing happening on the seat back. I asked the salesperson if they are meant to cool the back or not and was told they are not designed to cool the back portion just the bottom. FYI, my GF's 2016 Jeep Cherokee has cooled seats and the bottoms cool and just the lumbar portion on the back. Quote Link to comment Share on other sites More sharing options...
anile_eight Posted February 4, 2016 Report Share Posted February 4, 2016 My Edge Sport manufactured on September 15th doesn't have the problem. I've had it for 60ish days and use the seats at least 4 days of the week. More if my wife is turning them on when shes driving alone. Mine was manufactured in September 15' also and the backs do not cool at all. The bottom gets somewhat cool. Quote Link to comment Share on other sites More sharing options...
akirby Posted February 4, 2016 Report Share Posted February 4, 2016 Its supposed to cool both. There have been problems with the seatback cooling on several 2015 models. Was hoping they had fixed it for the 2016s. Quote Link to comment Share on other sites More sharing options...
Brad Luczak Posted February 4, 2016 Report Share Posted February 4, 2016 I checked out a 2016 Edge Sport that had the heated/cooled seats. The driver's seat bottom felt cold but nothing happening on the seat back. I asked the salesperson if they are meant to cool the back or not and was told they are not designed to cool the back portion just the bottom. FYI, my GF's 2016 Jeep Cherokee has cooled seats and the bottoms cool and just the lumbar portion on the back. My 15 sport gets real cold in the back of the seat all the way up to the upper part of my back. So cool that i can feel it through my North Face winter coat. Salesman is full of shit, but whats new?!? Quote Link to comment Share on other sites More sharing options...
Picturepro Posted February 16, 2016 Report Share Posted February 16, 2016 We have had several hot day 88-93 degs and I used the seat AC a couple times. the backs did not fix themselves since my last visit for the TSB seat cooling. I'll have to see if there is a 2016 edge sport and try that seat AC. hope there is new info before the summer hits. Quote Link to comment Share on other sites More sharing options...
minervadreaming Posted February 22, 2016 Report Share Posted February 22, 2016 We have had several hot day 88-93 degs and I used the seat AC a couple times. the backs did not fix themselves since my last visit for the TSB seat cooling. I'll have to see if there is a 2016 edge sport and try that seat AC. hope there is new info before the summer hits. The seatback cooling on my '16 Edge Sport has been great so far. Quote Link to comment Share on other sites More sharing options...
bmwta Posted February 22, 2016 Report Share Posted February 22, 2016 Does your seatback cool the lower portion or the whole length? Quote Link to comment Share on other sites More sharing options...
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