Sage Posted January 24, 2020 Report Share Posted January 24, 2020 On my 2019 ST, the ventilated/heated front seat backs have not worked properly, no air flow. Seat bottoms have worked just fine. Finally a Ford Engineer was at the dealer today and checked it out. I have an appointment for next week for the dealer to take the seat backs apart to see what is up. I am sure it will take, at least, a couple of days. I will post what, if anything they find. Quote Link to comment Share on other sites More sharing options...
akirby Posted January 24, 2020 Report Share Posted January 24, 2020 Unless they’ve changed the design in the last 3 years that’s just how they work (or don’t work). It’s a known problem on multiple vehicles since 2015. One person even 3d printed a part for his F150 that helped but didn’t completely solve the problems. Ford had a TSB that helped a little. Will be interesting to see what he says. Make sure he knows there was a TSB for the 2016 Edge. Quote Link to comment Share on other sites More sharing options...
handfiler Posted January 24, 2020 Report Share Posted January 24, 2020 On the Nautilus they did away with the TED's and went with conventional heating elements for the heat and a fan for ventilation. I suspect the Edge would have switched to this system now. The flow to my seat backs in ventilation mode isn't very noticeable either. The heating function works great though. Quote Link to comment Share on other sites More sharing options...
Sage Posted January 30, 2020 Author Report Share Posted January 30, 2020 Okay, after two days at the dealer, they did loan me a 5.0 Mustang to drive, this is what they found. First, I have a 2019 ST, early build - September 18. They removed the drivers seat and took apart the back of the seat. They found everything was in place, channeling, access to the seat back for the air flow, in my case, mostly for ventilation. The design in my seats are to place the cooling/heated outlet to the top of the seat, around the shoulder blade area. Having the top part of my back cooled/heated seems to be a bad place for that. The lower back is where I would expect the best location. My ST does have the lumbar support, not sure if that has something to do with it. The tech used his temp device to show the seat bottoms showed around 67 and the upper part of the seat also showed about the same. I did voice that this did not seem to be a very good design, the tech just smiled, I understood his response, as the general manager was standing there. Now, this is my words on explaining what they did. With the internet these days, I am sure there are more knowledgeable members that will disagree with my wording, no problem, go ahead and point out what you disagree with. Quote Link to comment Share on other sites More sharing options...
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