Ekim Posted January 14, 2020 Report Share Posted January 14, 2020 Sad situation here. I just paid for a 2007 Ford Edge with 70,000 miles. We drove it for a total of 3 hours in 2 days and the heat on the driver side never warmed up. Since it was the weekend we brought it in on Monday, today the 13 of Jan, and heard back that it was a 1700 fix that they would graciously take 15% off since we only had it for 2 days. They say it is the Evaporator case that needs replacing. In all the forums I have looked at and read and researched where the heat on the drivers side failed did ANYONE mention the Evaporator case. Can someone please clarify this for me. Why would one side be good temps and the other not? This Edge has the dual temp controls. I would greatly appreciate any insight to this mess before I deal with the dealership. Thank you. Quote Link to comment Share on other sites More sharing options...
akirby Posted January 14, 2020 Report Share Posted January 14, 2020 If it’s only on one side it’s either the blend door actuator or the controller. I would not let them touch it if they said it was the evaporator. 1 Quote Link to comment Share on other sites More sharing options...
Ekim Posted January 16, 2020 Author Report Share Posted January 16, 2020 On 1/14/2020 at 5:33 PM, akirby said: If it’s only on one side it’s either the blend door actuator or the controller. I would not let them touch it if they said it was the evaporator. Thank you for the response. That is what I was thinking as well so I called the service manager and asked him to explain and what he was saying is the Plenum is messed up and they had to take out the full dashboard to get at it to fix it. Each side has its own set of motors and actuators and apparently the driver side has failed. I am confused and I am researching Quote Link to comment Share on other sites More sharing options...
akirby Posted January 16, 2020 Report Share Posted January 16, 2020 That sounds like the blend door actuator - the motor that moves the flap that chooses cold air or hot air. Quote Link to comment Share on other sites More sharing options...
omar302 Posted January 16, 2020 Report Share Posted January 16, 2020 I think in case there is binding in the flap then the case itself would require replacement, though I don't remember anyone bringing this issue up here. All the cases brought up here are for the actuator as what akirby stated above. 1 Quote Link to comment Share on other sites More sharing options...
Ekim Posted January 18, 2020 Author Report Share Posted January 18, 2020 On 1/14/2020 at 5:33 PM, akirby said: If it’s only on one side it’s either the blend door actuator or the controller. I would not let them touch it if they said it was the evaporator. The flaps move and can be moved and the motor is running. They don't know for sure until they take the dash apart. I am hoping for a wire, mouse nest, or rock that is causing the flap to not open or shut out the outside air. Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted January 18, 2020 Report Share Posted January 18, 2020 Low coolant level can also cause heat to be non-existent on the driver side. Clogged cabin air filter should not but maybe ... Driverside blend door actuator. Have you tried pulling the negative battery cable for a few minutes? That will reset the climate control/HVAC unit. 1 Quote Link to comment Share on other sites More sharing options...
Ekim Posted January 22, 2020 Author Report Share Posted January 22, 2020 That was one of the first things I did because that actually worked on my 2004 Silverado unfortunately it did not for the Edge. It is in the shop right now and I am hoping they find a rock or some such thing that is clogging it up. I didn't think of the Colant level and assumed it would have been checked out when the ford dealership did their check over. I am requesting to see the actual part they pull out so I can learn and pass on that information here. Plastic is not and should not be an option for moving parts. Quote Link to comment Share on other sites More sharing options...
jimmyzzs Posted October 30 Report Share Posted October 30 What was the fix? Quote Link to comment Share on other sites More sharing options...
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