Skwerlee Posted December 18, 2019 Report Share Posted December 18, 2019 We recently purchased our pre-owned 2017 Edge Titanium. We reset the sync 3 system back to factory defaults to get any of the prior owner's info out of the system. A couple of days after that we started intermittently getting this screen when we place the vehicle in reverse. Since it's knew to us we don't know if this ever happened before the sync reset. Before i drop it off with my local dealer i wanted to check with you guys as I'm a new owner. Any thoughts? 1 Quote Link to comment Share on other sites More sharing options...
Gadgetjq Posted December 18, 2019 Report Share Posted December 18, 2019 Obviously that's not normal Before heading to the dealership try a full system reset: Full reboot of Sync system Hold CD eject and FF >> button until system reboots Quote Link to comment Share on other sites More sharing options...
Skwerlee Posted December 19, 2019 Author Report Share Posted December 19, 2019 17 hours ago, Gadgetjq said: Obviously that's not normal Before heading to the dealership try a full system reset: Full reboot of Sync system Hold CD eject and FF >> button until system reboots we did the sync master reset the other day. Is that the same thing as what you're recommending? Quote Link to comment Share on other sites More sharing options...
Gadgetjq Posted December 19, 2019 Report Share Posted December 19, 2019 6 hours ago, Skwerlee said: we did the sync master reset the other day. Is that the same thing as what you're recommending? Yes I believe it is but there's no harm in giving it another shot. Anything to save a trip to the dealer! Quote Link to comment Share on other sites More sharing options...
omar302 Posted December 20, 2019 Report Share Posted December 20, 2019 11 hours ago, Skwerlee said: we did the sync master reset the other day. Is that the same thing as what you're recommending? 5 hours ago, Gadgetjq said: Yes I believe it is but there's no harm in giving it another shot. Anything to save a trip to the dealer! Master reset will reset the settings & erase user data, sometimes reffered to as a Hard Reset. The CD eject button + ">>" will simply restart the system, a Soft Reset. Quote Link to comment Share on other sites More sharing options...
Skwerlee Posted December 20, 2019 Author Report Share Posted December 20, 2019 13 hours ago, omar302 said: Master reset will reset the settings & erase user data, sometimes reffered to as a Hard Reset. The CD eject button + ">>" will simply restart the system, a Soft Reset. thanks for the info! Quote Link to comment Share on other sites More sharing options...
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