JMBrowning1911 Posted October 1, 2019 Report Share Posted October 1, 2019 2015 Edgse SE, Sync version 5.8. After owning the vehicle for about 2 months my phone disconnected. I re- paired it but Sync doesn't show it. BT is on, I've unpaired and re-paired the phone. I've done a master reset and I've rebooted the phone(Galaxy S10e). What am I missing? Quote Link to comment Share on other sites More sharing options...
Xtra Posted October 1, 2019 Report Share Posted October 1, 2019 I had a similar problem with my phone . What I did was go into my phone bluetooth settings and where it said Ford Edge I clicked on that. The phone asked me Forget this Device and I clicked on that deleting the Edge from my phone. Then I re-discovered the Edge with my phone and it worked great after that. I have Sync 3 in a 2016 Edge the problem was with the phone not the car. 1 Quote Link to comment Share on other sites More sharing options...
JMBrowning1911 Posted October 2, 2019 Author Report Share Posted October 2, 2019 (edited) I dont have the option to "forget this device", only unpair. So I did that. I deleted the Edge from my phone, and deleted my phone from Sync. Now, even though Sync shows up in my BT settings, Sync doesn't seem to recognize my phone. Everything was fine for the first two months, then the other day it just stopped working, saying "phone disconnected ".?♂️ Edited October 2, 2019 by JMBrowning1911 Quote Link to comment Share on other sites More sharing options...
onyxbfly Posted October 2, 2019 Report Share Posted October 2, 2019 Try this Galaxy-S10 Bluetooth Problems and this How to fix Samsung Galaxy S10 Bluetooth Issues HTH Quote Link to comment Share on other sites More sharing options...
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