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iPhone issues with 2013 Edge Sport


ryaneme

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Not sure if this is the right place for this. Just recently bought a 2013 Sport, love it so far. But having a ton of issues with iPhones and the Sync system. I have an iPhone 7, and it will connect just fine, but then everytime i make a call it will freeze and reset the whole system. 

 

Other issue is my wifes iPhone will work just fine with everything (calls, audio, etc). EXCEPT Pandora. The system will just consistently skip songs on Pandora. Will not do it on any other music app. 

 

Does the system just need an update from the dealership? Or what?? 

 

Thanks!  

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Go to owner.ford.com and see if you have any updates for sync 2 (also called MFT).  You can download and apply them yourself.

 

Make sure your iphones are up to date on so IOS software.   If they're current do a hard reset by holding the power button and the home button for a few seconds.

 

Next I would try a Master Reset (in the MFT menu) and re-pair the phones with MFT.

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