eric1 Posted September 12 Report Share Posted September 12 Has anyone replaced the whole transmission because of this? If so, how were the results? im still under warranty and am considering trying to convince the dealer to just replace the whole transmission, because no other fix has worked Quote Link to comment Share on other sites More sharing options...
Tonycarlo Posted September 13 Report Share Posted September 13 23 hours ago, eric1 said: Has anyone replaced the whole transmission because of this? If so, how were the results? im still under warranty and am considering trying to convince the dealer to just replace the whole transmission, because no other fix has worked the problem is it may be the rear differential ... thats what my dealer said.... I called ford customer service because im out of warranty and they offered to cover half the bill about $1000 im still going to try the EGR sensor replacement first..... Quote Link to comment Share on other sites More sharing options...
eric1 Posted September 14 Report Share Posted September 14 8 hours ago, Tonycarlo said: the problem is it may be the rear differential ... thats what my dealer said.... I called ford customer service because im out of warranty and they offered to cover half the bill about $1000 im still going to try the EGR sensor replacement first..... Ironically I’m getting my rear differential replaced in the next week or two. The dealer told me they ordered me a new one, but it’s currently on back order. I’m covered under warranty so it’s not costing me anything. I assumed replacing the rear differential really wouldn’t make a difference, but since it’s covered under warranty I don’t mind them doing it. But now that you’re saying your dealer thinks it might be the rear differential as well I’m now very curious if that’ll actually fix it Quote Link to comment Share on other sites More sharing options...
Tonycarlo Posted September 14 Report Share Posted September 14 13 hours ago, eric1 said: Ironically I’m getting my rear differential replaced in the next week or two. The dealer told me they ordered me a new one, but it’s currently on back order. I’m covered under warranty so it’s not costing me anything. I assumed replacing the rear differential really wouldn’t make a difference, but since it’s covered under warranty I don’t mind them doing it. But now that you’re saying your dealer thinks it might be the rear differential as well I’m now very curious if that’ll actually fix it might as well do it... you're under warranty ... for me its a huge expense and im already out $1000 for the sparkplugs being changed (my mechanic idea as his computer was showing misfire code ) and the rear diff fluid and reprogramming by ford dealer....which was a total ripoff and i dont know why I agreed to the price.... here is the confusing part.... my mechanic said stop putting in 87 octane gas and use 91.... I did this after the ford fluid change and reprogram in June.... they said wait a few days for it to relearn etc.... i waited about 2 weeks and the bucking/stutter problem was almost unnoticeable... i was so happy that my $1000 spent was not wasted.... but then I didnt know was it the gas octane change or the fluid / reprogram? or both? I ran with 91 gas for about 2 months and then out of nowhere the problem starts again a few weeks ago.... back to square one... so the gas is not the fix.... but I will keep running with 91 anyway even if its more expensive, my mechanic says dont use 87 or you'l get worse mileage and more issues later.... my mechanic is also very skeptical of the rear differential being the problem , he says you would notice way worse driving if it was actually damaged etc.... he thinks its something else.... I have noticed a slight grinding noise in the rear diff for years when I make a hard left or right turn.... so maybe its finally worn out or something.... the whole experience is very confusing..... Quote Link to comment Share on other sites More sharing options...
eric1 Posted September 14 Report Share Posted September 14 (edited) 38 minutes ago, Tonycarlo said: might as well do it... you're under warranty ... for me its a huge expense and im already out $1000 for the sparkplugs being changed (my mechanic idea as his computer was showing misfire code ) and the rear diff fluid and reprogramming by ford dealer....which was a total ripoff and i dont know why I agreed to the price.... here is the confusing part.... my mechanic said stop putting in 87 octane gas and use 91.... I did this after the ford fluid change and reprogram in June.... they said wait a few days for it to relearn etc.... i waited about 2 weeks and the bucking/stutter problem was almost unnoticeable... i was so happy that my $1000 spent was not wasted.... but then I didnt know was it the gas octane change or the fluid / reprogram? or both? I ran with 91 gas for about 2 months and then out of nowhere the problem starts again a few weeks ago.... back to square one... so the gas is not the fix.... but I will keep running with 91 anyway even if its more expensive, my mechanic says dont use 87 or you'l get worse mileage and more issues later.... my mechanic is also very skeptical of the rear differential being the problem , he says you would notice way worse driving if it was actually damaged etc.... he thinks its something else.... I have noticed a slight grinding noise in the rear diff for years when I make a hard left or right turn.... so maybe its finally worn out or something.... the whole experience is very confusing..... Interesting. I had the same issues. When i first brought my car in for the shuddering, they reprogrammed the transmission and replaced the torque converter. That did not help. so I brought the car in again last month, expect this time I had two issues: 1. car was shuddering at lower speeds 2. car would make a grinding noise during sharp turns at low speeds. It would clunk sometimes too. It all sounded like it was coming from the rear differential. So, the same issue that you also have. Check out SSM 49769 and SSM 49571 so, the dealer tackled problem 2 first. They replaced the differential fluid. They said that fixed the grinding problem. They said they don’t hear the clunk though, but they’ll keep driving it to see if they can figure it out. next thing I know, they’re ordering a new rear differential unit. Not sure why, because the fluid change fixed it. The rear differential is currently on back order though. i had to drive out of state so they let me use the car while waiting for the rear differential to come in. While driving it, I agree that there is no more grinding noise or clunk coming from the rear differential. so that makes me wonder if they just wanted to replaced the rear differential cuz it’s under warranty and they know they’ll get paid for it? Or did they order it because they think it will fix the shuddering problem? Edited September 14 by eric1 Quote Link to comment Share on other sites More sharing options...
Tonycarlo Posted September 14 Report Share Posted September 14 (edited) 31 minutes ago, eric1 said: Interesting. I had the same issues. When i first brought my car in for the shuddering, they reprogrammed the transmission and replaced the torque converter. That did not help. so I brought the car in again last month, expect this time I had two issues: 1. car was shuddering at lower speeds 2. car would make a grinding noise during sharp turns at low speeds. It would clunk sometimes too. It all sounded like it was coming from the rear differential. So, the same issue that you also have. Check out SSM 49769 and SSM 49571 yes ive read those bulletins as well..... and yes 100% they make big money on warranty work.... thats what my mechanic said and ive heard many stories about it from others as well.... they also cant be bothered to actually find the specific problem so they come up with the easiest and most expensive....change the entire rear differential.... one more thing i forgot to mention, ford dealer said if we see metal bits in the old fluid then we know your diff is going or gone.... they said there were no metal bits once they inspected the old fluid...... so that was interesting as well.... Edited September 14 by Tonycarlo Quote Link to comment Share on other sites More sharing options...
DGW Posted September 14 Report Share Posted September 14 I know this issue is very frustrating and even though it happens to many Ford models and different model years I still do not consider it "normal". I originally posted about my 2019 Edge surging/bucking at low speed which only happens when the engine/transmission was cold. (page 8: August 9, 2021). It still happens today. As always, in my case it seems to happen in the summer months when the outside temperatures are in the 90's. The issue goes away after a few minutes once I am out of my neighborhood and the Edge has warmed up. It may happen other times with cooler temperatures but not as severe. Early on there have been TSB's from Ford on the issue but as others have mentioned refreshing the transmission with the latest software did not help. I have a 20 Escape where the issue has also happened but not to the same extent as my Edge and more recently I just purchased a new 2024 Bronco Sport with the same transmission and 2.0L engine and on very hot days I have experienced the same surging/bucking issue at low speed when starting to drive off from a cold start in the neighborhood. Based on my experience of initially having the Dealer trying to flash the transmission software as Ford recommended and now having 3 Ford models manufactured in different years this is an engineering issue and will not get fixed by throwing parts at the cars. I do not know about the EGR valve where some on the forum has resolved the issue. Their surging/bucking might be different than what I experience and especially with it happening to my brand new BS I doubt it would help me. So bottom line is I do not know that there is a fix for this. Ford obviously is no longer trying to find a fix and there are many posts on the internet of others having the issue with other Ford models besides the Edge. I currently have over 40,000 miles since new on my Edge and the issue is still there but has not gotten worse. At this point I try to ignore the surging/bucking and consider it a quirk of the vehicle that happens under certain conditions and only lasts for a few minutes until I am out of the neighborhood and the car warms up. While I know this is not really an answer, as a precaution I purchased the Ford ESP plan in case the issue gets worse. 1 Quote Link to comment Share on other sites More sharing options...
eric1 Posted Monday at 10:16 PM Report Share Posted Monday at 10:16 PM Stolen from elsewhere: Not sure if everyone is aware, but there is currently an investigation being done for a class action suit on this matter. You can sign up here to get more information: 2019-2021 Lincoln Nautilus & Ford Edge Transmission - Class Action Investigation - Chimicles Schwartz Kriner & Donaldson-Smith LLP. Quote Link to comment Share on other sites More sharing options...
Rimcon Posted Wednesday at 06:34 PM Report Share Posted Wednesday at 06:34 PM I have a 2020 Edge SEL with a transmission that started bucking at gear changes just shy of 50,000 miles. Dealer says the torque converter needs to be replaced, has ordered the parts 3 weeks ago says they are on back order. Might take several months to come in. Bucking seems to be getting more frequent Quote Link to comment Share on other sites More sharing options...
Tonycarlo Posted Thursday at 02:45 PM Report Share Posted Thursday at 02:45 PM (edited) On 9/16/2024 at 6:16 PM, eric1 said: Stolen from elsewhere: Not sure if everyone is aware, but there is currently an investigation being done for a class action suit on this matter. You can sign up here to get more information: 2019-2021 Lincoln Nautilus & Ford Edge Transmission - Class Action Investigation - Chimicles Schwartz Kriner & Donaldson-Smith LLP. thanks, this is a ridiculous problem ford should be doing a recall for.... im out $1000 as of right now and still have the problem..... finally got the EGR sensor ordered so will see what happens when my mechanic installs it....will let everyone know in a couple of weeks.... Edited Thursday at 02:46 PM by Tonycarlo Quote Link to comment Share on other sites More sharing options...
eric1 Posted yesterday at 12:43 AM Report Share Posted yesterday at 12:43 AM Here’s a question for those who have more knowledge: im going to try and convince my dealer to give me a whole new transmission on my 19 edge (im covered under warranty). However, since mostly all 2019s have this issue, wouldn’t I just receive a brand new version of the exact same transmission that has the exact same issues? Or would I somehow receive a brand new, updated & upgraded transmission? I dont know how that all works. Thanks in advance Quote Link to comment Share on other sites More sharing options...
DGW Posted yesterday at 01:32 AM Report Share Posted yesterday at 01:32 AM 48 minutes ago, eric1 said: Here’s a question for those who have more knowledge: im going to try and convince my dealer to give me a whole new transmission on my 19 edge (im covered under warranty). However, since mostly all 2019s have this issue, wouldn’t I just receive a brand new version of the exact same transmission that has the exact same issues? Or would I somehow receive a brand new, updated & upgraded transmission? I dont know how that all works. Thanks in advance Should that even happen I would assume since under warranty the dealer would have to convince Ford to approve the repair. Additionally the "new" transmission would most likely be a rebuilt transmission with the latest software version. I believe only brand new cars that are less than a year old would actually receive a brand new transmission. I personally do not think a new transmission would matter unless the engineers actually changed something in the transmission that is different from yours. I think that is highly unlikely as I previously mentioned my 2024 Bronco Sport has the same issue and I assume the 24 models would have the latest version of the transmission assuming any changes were made. It may take that class action law suit that you referenced for Ford to come up with a solution that works. Quote Link to comment Share on other sites More sharing options...
eric1 Posted yesterday at 02:58 AM Report Share Posted yesterday at 02:58 AM 1 hour ago, DGW said: Should that even happen I would assume since under warranty the dealer would have to convince Ford to approve the repair. Additionally the "new" transmission would most likely be a rebuilt transmission with the latest software version. I believe only brand new cars that are less than a year old would actually receive a brand new transmission. I personally do not think a new transmission would matter unless the engineers actually changed something in the transmission that is different from yours. I think that is highly unlikely as I previously mentioned my 2024 Bronco Sport has the same issue and I assume the 24 models would have the latest version of the transmission assuming any changes were made. It may take that class action law suit that you referenced for Ford to come up with a solution that works. I’ve brought it in twice for this issue, and will be bringing it in for a third time. I have to imagine they’ve run out of “fixes” for it. I’m even getting a new rear differential and I think it’s because they think that might fix the issue. So I can only imagine that the last and final fix would be to just replace the whole transmission. But maybe you’re right and that the transmission will really be no different and will just have the same issues and that’s why they haven’t bothered even suggesting that. Quote Link to comment Share on other sites More sharing options...
Biker Posted yesterday at 03:47 AM Report Share Posted yesterday at 03:47 AM I think we need a survey of all the people here who have complained to their dealer about this... Question: who here has complained and had their dealer say "really? We've had no other complaints and Ford isnt aware of a problem". I'd guess everyone had that response at first. It was the same response I got to my exploding sunroof, but i had already printed out 30 separate examples that i quickly grabbed off google. Gave it to the service guy for some light reading. Quote Link to comment Share on other sites More sharing options...
Wubster100 Posted 15 hours ago Report Share Posted 15 hours ago I wonder if the GM 9T50 gets the same complaints from: 2020– Cadillac XT6 (2.0 T LSY, 3.6 L LGX) 2019– Chevrolet Blazer (2.5 L LCV)[11] 2017– Chevrolet Malibu (2.0 T LTG) 2020– GMC Acadia (2.5 L LCV)[10] Quote Link to comment Share on other sites More sharing options...
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