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NO SOUND and NO LOCK OR UNLOCK


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Looking for some info and help, bought a 2013 Ford Edge and theres no sound and my power lock and unlock don’t work. More details, there is no sound at all from my radio, when I turn the knob or use my steering volume control nothing happens and the volume increase or decrease don’t even pop up on my screen. I can change stations on screen but no sound what so ever. Already did and update on it and master reset disconnected battery for 30min and nothing. Also my power locks don’t work with my control or from the buttons inside my car. Can only unlock with key manually. If anyone has experienced this before I would appreciate the help.

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Welcome!  How old is the battery in your Edge, and has it been tested for CCA's?  Similarly, have you tried new batteries in the fobs?  I hope you got 2 keys with your Edge ...

 

The only problem is audio?  No problems with any other function?  Do you have the 4" screen or the 8" screen?  If you like you can post a pic for clarification.  Also, what trim level is your Edge?

 

Check for outstanding recalls, service deals, etc. at https://owner.ford.com

 

 

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