KyleMerical Posted March 28, 2019 Report Share Posted March 28, 2019 (edited) Hey guys and gals, I'm new here to the forum. We bought our first edge 7 years ago and had almost no issues. So when it was time to replace it (it got totalled), we bought another Edge. This one is a 2011 with the MyFord Touch system. It has a few electrical issues I can't figure out and I'm hoping others may know how to solve them. 1. There is a CD stuck in the CD player. When you press the eject button, it does nothing at all. 2. The hazard lights don't work. Again, when you press the button (no physical button), it doesn't do anything. 3. The backup camera doesn't work. This seems to be a somewhat common issue and I'm guessing I just need to replace the camera. I have tried to reboot the system. I have pulled the battery cable and let it sit. These have not done anything as far as fixing the problems. Any input would be greatly appreciated and thanks in advance. Edited March 28, 2019 by KyleMerical Typo's Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted March 28, 2019 Report Share Posted March 28, 2019 Need to replace all 3 parts Head unit FCIM (?) with the updated part from 2013+ Backup camera to fix these very common issues. And welcome aboard! Quote Link to comment Share on other sites More sharing options...
Sage Posted March 28, 2019 Report Share Posted March 28, 2019 Welcome to the forum, sorry I can’t help on your questions. Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted March 28, 2019 Report Share Posted March 28, 2019 How the Audio/Information System is designed - what the components are ... Information and Entertainment System Functional Components All audio systems have the following functional components: Audio Front Control Module (ACM) Front Controls Interface Module (FCIM) Speakers (see Audio Line-Up for locations) Antenna, located at front of roof AM/FM antenna cable Steering wheel controls Steering Column Control Module (SCCM) The following functional components vary by vehicle option content: Accessory Protocol Interface Module (APIM), located behind and directly connected to the Front Display Interface Module (FDIM) FDIM Front Control/Display Interface Module (FCDIM) Global Positioning System Module (GPSM), located behind the instrument panel Instrument Panel Cluster (IPC) Audio Digital Signal Processing (DSP) module (THX® or Sony® sound), located behind the RH rear quarter panel Audio amplifier (Premium or THX®), located behind the RH rear quarter panel Satellite radio antenna cable Audio input jack Media hub Microphone, located in the headliner Audio Line-Up The vehicle is equipped with one of the following audio systems: Base — Edge AM/FM single CD ACM without satellite radio Non-touchscreen FCDIM Audio input jack One speaker in each front door, one 2-way speaker in each rear door Premium — Edge AM/FM single CD ACM with satellite radio Non-touchscreen FCDIM (without SYNC®) or FDIM (with SYNC®) SYNC® with media hub (optional) Audio input jack (without SYNC®) One 2-way speaker in each door, subwoofer in the RH rear quarter Sony® sound — Edge AM/FM single CD ACM with satellite radio and HD Radio® Touchscreen FDIM SYNC® with media hub Navigation (optional) One mid-woofer in each front door, one 2-way speaker in each rear door, an instrument panel speaker, 2 A-pillar speakers, 2 D-pillar speakers, subwoofer in the RH rear quarter Premium — MKX AM/FM single CD ACM with satellite radio Touchscreen FDIM SYNC® with media hub Navigation (optional) One woofer in each front door, 2 A-pillar speakers, one 2-way speaker in each rear door, an instrument panel speaker, subwoofer in the RH rear quarter THX® sound — MKX AM/FM single CD ACM with satellite radio and HD Radio® Touchscreen FDIM SYNC® with media hub Navigation (optional) One mid-woofer in each front door, one 2-way speaker in each rear door, a 3-way instrument panel speaker, 2 A-pillar speakers, 2 D-pillar speakers, subwoofer in the RH rear quarter All audio systems include the following features: Speed sensitive volume Accessory delay Steering wheel controls MP3 capability Satellite Radio The satellite radio system consists of the following: Satellite receiver (built in to the ACM ) Combination AM/FM/satellite radio antenna Satellite radio antenna cable SIRIUS® Data Services SIRIUS® data services are separate subscription services which are received through the satellite receiver. The data services include periodic updates for: Traffic Movies Weather Gas prices Sports score tracking Some services may be available separately while others are only available as packages. Navigation System The navigation system is resident in the APIM . The APIM uses the FDIM for the map display, and also networks the map data to the IPC for the RH display screen. The map data is stored on the SD card, which must be inserted in the media hub for correct navigation operation. The GPSM receives the GPS signal and networks it to the APIM . For vehicles with SYNC® but not navigation, turn-by-turn navigation is available as a subscription service. Operation is the same as with the on-screen navigation system except that no detailed map display information is sent to the FDIM . HD Radio® HD Radio® is a free to public digital radio broadcast. Radio stations transmit digital AM and FM audio and data (such as station call letters, artist, and title). HD Radio® channels duplicate analog channels; in addition, some HD Radio® channels subdivide (multicast) the digital signal into multiple channels that do not have analog equivalents. SYNC® The SYNC® system consists of the following: APIM Touchscreen FDIM SYNC®-specific steering wheel controls Microphone Media hub (includes 2 USB ports, an SD card slot, and RCA jacks) The SYNC® system is a hands-free communication and entertainment system that allows the following interactions: Send and receive phone calls via a Bluetooth-enabled phone Send and receive text messages via a Bluetooth-enabled phone Connect media devices (such as an iPod® or USB device) in order to play audio files Play media files via a Bluetooth-enabled audio device WiFi signal receiver for in-car internet access (requires customer-supplied USB modem) Producing vehicle health reports Initiating an emergency call (eCall) when the air bags deploy In addition to entertainment system control, the operator can also control the climate control system, the ambient lighting system (if equipped), and several other vehicle systems using either the touchscreen or voice controls. While SYNC® supports many features, not all features are available with every phone. For example, text messaging is supported by SYNC® but not available with most phones. For additional information on audio system operation, including the SYNC® system, refer to the Owner's Literature. Quote Link to comment Share on other sites More sharing options...
KyleMerical Posted March 28, 2019 Author Report Share Posted March 28, 2019 I'm assuming the parts in red are what you are thinking needs replaced? You said from 2013? Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted March 28, 2019 Report Share Posted March 28, 2019 That is correct for the FCIM. The ACM any 2011-14 should do, as long as it is compatible with trim level/features list. You can look up the ACM with your VIN number to be sure. There is a thread detailing which FCIM to use as well. I find the search here to be very painful, but Google search does ease the pain substantially Quote Link to comment Share on other sites More sharing options...
KyleMerical Posted March 28, 2019 Author Report Share Posted March 28, 2019 3 minutes ago, WWWPerfA_ZN0W said: That is correct for the FCIM. The ACM any 2011-14 should do, as long as it is compatible with trim level/features list. You can look up the ACM with your VIN number to be sure. There is a thread detailing which FCIM to use as well. I find the search here to be very painful, but Google search does ease the pain substantially Thank you for the help! I will start looking. I can love without the CD player, but I'll definitely look into the others. Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted March 28, 2019 Report Share Posted March 28, 2019 As an example, courtesy of fordpartsgiant.com, the ACM Radio/Audio System Select vehicle options to narrow down result ET4Z-18C869-JA Receiver Assy - Radio Audio Control Module (ACM) , Order From Audio/Multimedia Center Online Ordering System Using The Online 1878 Form Fit Note: Analog Audio Broadcast, Human Machine Interface 2, Human Machine Interface 3, Human Machine Interface 5, With Satellite Radio Reception Base Number: 18806 Callout Name: 18806 -- -- ET4Z-18C869-MA Receiver Assy - Radio Audio Control Module (ACM) , Order From Audio/Multimedia Center Online Ordering System Using The Online 1878 Form Fit Note: Analog Audio Broadcast, Human Machine Interface 3, Human Machine Interface 5, With Satellite Radio Reception Base Number: 18806 Callout Name: 18806 -- -- ET4Z-18C869-NA Receiver Assy - Radio Audio Control Module (ACM) , Order From Audio/Multimedia Center Online Ordering System Using The Online 1878 Form Fit Note: HD Radio Broadcast, Human Machine Interface 2, Human Machine Interface 3, Human Machine Interface 4, Human Machine Interface 5 Base Number: 18806 Callout Name: 18806 Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted March 28, 2019 Report Share Posted March 28, 2019 FCIM information (the change seems to be 2012, not 2013?) This thread should help Quote Link to comment Share on other sites More sharing options...
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