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07 Instrument Cluster REPLACEMENT per Ford Dealer


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Dash lights went crazy a few weeks back while driving.

Parked car and would not restart. Nothing. 

Went through everything we could before having towed to dealer.

Dealer says instrument cluster and $900.00 for all. (breakdown in this topic)

Say cluster is not sending signal to computer so need to replace cluster, add 2nd key (we only have one at this time)... total $900.00 parts and labor as follows...

Cluster $365

Labor for cluster $190

Diagnose $100

New key $125

New key programming $65

Misc tax makes total around $900 when over.

 

Not sure why key is needed if replacing cluster because cluster is simply between the ignition and the computer and is all "plug-ins" in between them.

They did not say any computer reprogramming was needed after replacing cluster so not sure why I cannot replace cluster on my own (85 for used part) and why the car would not just start.

 

Looking for any comments on explaining this to me because the Ford dealer explained it as best he could but I am still not getting this.

I understand a second key may be needed at some point down the road, but not sure why this is even needed to make this all work.

 

Your comments are appreciated.

 

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Personally think they may be double dipping on the key programming since that is part of the replacement anyway.  Process is basically this:

 

Replace the instrument cluster with new one then:

 

  1. NOTE: If a new IC is installed, download the configuration from the scan tool into the new IC . For additional information, refer to Programmable Module Installation (PMI) in Section  418-01.

    NOTE: If a new IC is installed, the IC and the PCM require a parameter reset to allow the IC and the PCM to recognize each other. Failure to carry out the parameter reset to the IC and the PCM may result in a no start condition.

    NOTE: The vehicle's integrated keys (or standardPassive Anti-Theft System (PATS) keys) must be programmed to the new IC .

    Carry out the parameter reset and key programming procedure. For additional information, refer to Section  419-01B.
  1. Clear all IC and PCM DTCs.

 

Also they likely have to order the cluster with the correct mileage as well.

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