heatherm Posted January 19, 2019 Report Share Posted January 19, 2019 Hi not an Edge but I have a 2014 Escape Se. My system worked fine and the next morning I went out and there is no audio. My backup camera works, all buttons go through the motions but no sound. The radio is stuck on 640 AM. I've put a CD in and it forwards through all songs showing titles and artist. Bluetooth works but again no sound. We have pulled the fuses which were fine, unplugged the battery, reset to factory settings, did a master reset, and installed new software update. Stil no sound. Had the car at the mechanic for a different problem and he looked at it as well and couldn't figure out why it appears to be working fine but absolutely no sound. The mute is not on. Quote Link to comment Share on other sites More sharing options...
ZeeVert Posted January 27, 2019 Report Share Posted January 27, 2019 I had the same or a similar problem with my 2014 Edge Limited with Sony Radio. Everything seems to work, but no audio. Stations change, Bluetooth calls connect, but no microphone or speaker. It reset itself, after it was shut-off, and started again a few hours later. It's only happened once, today.... so far. I've been searching for information, and there have been several people with the same problem, but no one seems to have posted the fix. Quote Link to comment Share on other sites More sharing options...
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