p7363 Posted January 9, 2019 Report Share Posted January 9, 2019 here we go... Dec 21st... coming from work after a series of 11 x 12hr shift. turned in my street and the Edge stalled... put it in park, pressed the start\stop button... pressed again, started turning and turning and turning.... after few tries, got the error message "crank time exceeded"... tried after few minutes and still no go. called the selling dealer (125kms from home) told me the vehicle could be in the theft mode and should be towed to the closest dealer. called road side assistance, got the towing after 1h... dealer told me to call on Monday Dec 24th to get a courtesy car during the time it would be at the garage. called on the 24th.closed.... called back ton the 27th. the service dep. employee told me he could not give me a courtesy car since I didn't buy my vehicle at there garage... (reason is the sales men who is also the co owner of the garage, refuse to let me try the vehicle outside the parking lot....) anyway, after 17 days without a vehicle, I got my Edge back... reason of the problem is a rusty bolt did a spark and fried the communication cable under the passenger compartment and burned the isolation on some cables.... and it was caused by the trailer package installed by the dealer (apparently)... any one else experienced something similar in the past? Quote Link to comment Share on other sites More sharing options...
akirby Posted January 10, 2019 Report Share Posted January 10, 2019 Where was the fire?? Quote Link to comment Share on other sites More sharing options...
p7363 Posted January 10, 2019 Author Report Share Posted January 10, 2019 Somewhere under the cabin. didn't saw the location but i saw the burned wiring they pulled out Quote Link to comment Share on other sites More sharing options...
Ntrain2k Posted January 14, 2019 Report Share Posted January 14, 2019 (edited) So some wiring burnt, the car didn't catch on fire...... Edited January 14, 2019 by Ntrain2k Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted January 14, 2019 Report Share Posted January 14, 2019 Yikes! Hope they figure out the problem and fix it right. And that it is a one-off issue. Quote Link to comment Share on other sites More sharing options...
p7363 Posted February 15, 2019 Author Report Share Posted February 15, 2019 On 1/13/2019 at 10:11 PM, Ntrain2k said: So some wiring burnt, the car didn't catch on fire...... the car didn't burned no but there was still a flame that burned the cables... Quote Link to comment Share on other sites More sharing options...
p7363 Posted February 15, 2019 Author Report Share Posted February 15, 2019 On 1/14/2019 at 3:21 AM, WWWPerfA_ZN0W said: Yikes! Hope they figure out the problem and fix it right. And that it is a one-off issue. they found it quick,, now the waiting game of rental car reimbursment.... 1 Quote Link to comment Share on other sites More sharing options...
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