RubyRedEdge Posted December 31, 2018 Report Share Posted December 31, 2018 Hi all! I'm new to this site. My wife purchased a used 15 Ruby Red Edge Sport with 45,000 miles back in November. Unfortunately on the test ride, we did not take it on the highway, or get up to highway speeds. On the ride home on the highway after picking it up, we noticed a humming/vibration coming from what sounds/feels like the front passenger side, particularly around 60 mph. We took it back to the dealer, and they replaced the front half shaft, but that did not fix it. They then replaced the PTU, but that also did not fix it. We asked them if if could be a wheel bearing, to which they said it looked ok. So we then asked if it were maybe the tires, which they put on a set of Vercelli Strada I tires (never heard of them?) before we purchased the car. They had a Titanium Edge with the 20" wheels, and we asked if they could swap the wheels and tires to rule out a bad tire(s). They would not do this, and didn't give a reason. After all of this, they basically wiped their hands and said there was nothing else they could do. So nevertheless we are not very happy with this dealer. We ended up taking it to another dealer and they replaced the front pass. wheel hub, but the humming is still there. They then swapped wheels from another Edge Sport on the lot, and told us the noise was gone, but we weren't able to take a ride ourselves to confirm, so do we take their word? My faith in dealerships is really low at this point. So I then yesterday swapped the front and rear passenger side wheels to see if the noise from the front followed to the rear, but it was still there in the front. What would you guys do in this case? We are still in talks to the dealer that we bought the car from, but I am not totally convinced that the tires are the issue. We are getting frustrated at this point that we are going to get rid of it, but we really love the car and don't want to. Sorry for the long rant! Thanks in advance! Quote Link to comment Share on other sites More sharing options...
1004ron Posted December 31, 2018 Report Share Posted December 31, 2018 Quote So I then yesterday swapped the front and rear passenger side wheels to see if the noise from the front followed to the rear, but it was still there in the front. My last company Ford Fusion had a set of tires installed at Big-O which were close to the lowest priced they had, and they were damn noisy, couldn't distinguish whether the noise was from the front rear or left. Big-O did the alignment and check balance, and the noise persisted on the highway. When they had about half life I got the Ford dealership to install a set of tires and the noise was completely gone Quote Link to comment Share on other sites More sharing options...
RubyRedEdge Posted December 31, 2018 Author Report Share Posted December 31, 2018 I did forget to mention that I ran into a similar issue with my 15 Fusion Titanium. They installed some Antares brand tires on it, and I finally convinced them that the tires were the culprit. They put on a set of BFGoodrich tires, and problem went away. These no-name, made in China tires may be inexpensive, but in my eyes are not a bargain! Quote Link to comment Share on other sites More sharing options...
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