Low oil pressure light on...

[shumax]

2016 Sport with 19,500 miles. At 10,000 miles it had the cylinder heads replaced due to it using oil, smoking out the tail pipes and throwing codes. No issues until today. Had Ford change the oil two weeks ago. Today, the low oil pressure light came on several times. No loss of power, no smoke out the tail pipes and the oil level appears fine.

 

Made an appointment for Monday at the dealer. Any thoughts?

 

Thanks!

Shumax

[shumax]

Also...I noticed the engine appears overfilled with oil. Its above the fill mark quite a bit. The dealer changed it about a week ago. Could it being OVER filled trip that light?

[wlepse]

Typically high levels would increase oil pressure and that switch closes above a set oil pressure. I did recently have a sensor go bad and replacing it fixed my issue but there were posts about a programming issue with some if you turn it back on after it was running.

[enigma-2]

Used to hear that oil overfilled crankcase will damage an engine. The crank can splash down into the oil, causing it to foam. The oil pickup will ride on the foam and not the oil, causing oil starvation.

[wlepse]

The oil pick up should be a rigid pipe and pick up height should be well below where foam forms. Though with that said most pans don't have baffles, so if this was an intermittent issue it could be caused by the foam when you turn and oil level in pan sloshed to one side bring foam level closer to pick up.

[shumax]

I had the oil changed at the dealer a couple of weeks ago. I notice, now, the oil level is a solid 3/4 over the high level mark on the dipstick.

 

The light has come on and off only a couple of times and is now off. When it had come on/off, it was after extended driving - more than 30min. Maybe that was enough time to foam the oil up?

 

I have an appointment Monday at the dealer who changed the oil. I am hopeful they can just drain some oil out and all is well. Would the computer store that code? With the light not on, I am worried they will push me out the door and say nothing is wrong.

 

Thanks for the insight!

Shumax

[enigma-2]

Page 311 from your owners manual.

 

Adding Engine Oil

 

Note: Do not add oil further than the MAX mark. Oil levels above the MAX mark may cause engine damage.

[shumax]

Not thrilled. Dealer called and admitted the car is overfilled on oil but only by a pint. So, 3/4 over full equates to a pint? Maybe? Thoughts? They said the light is off and it does not store a code. I find that hard to believe. Two mechanics I know said it would. Who is right? They want to drive it a day with a manual oil pressure guage to see whats going on. I agreed and here we are. Any thoughts? Thanks!

[shumax]

So, this got real today. They called and said they got the light on and ran the pressure and it has 6psi, also the codes for smoke out the pipes, etc. When I bought this car, I got screwed. The selling dealer didn't disclose they attempted the cylinder head repair. I paid for it, learned after and was screwed unless I wanted to spend coin fighting it. Warranty in tack, I swallowed hard and drove it. A year later, here I am. My dealer, who I do trust, told me that the repair they did was not done right, or it needs a new engine. They are calling Ford tomorrow to discuss it. It will be fixed, but it's one or the other. I'm beyond myself. Frustrated I got screwed when I bought it and now here I am. Adding insult to injury, the car lost $8k in value since I bought it a year ago. Adding to it? No rental. We're fighting that with our dealer and they are understanding; however, since we did not buy it there, they aren't that flexible with us.

 

Nobody is dying and all will be good, but I can't tell you how deflated I am with this all.

 

Shumax

[WWWPerfA_ZN0W]

Real sorry to see ya going through this. Hope Momma Ford can come to the rescue or at least provide an assist.

[1004ron]

So, this got real today. They called and said they got the light on and ran the pressure and it has 6psi, also the codes for smoke out the pipes, etc. When I bought this car, I got screwed. The selling dealer didn't disclose they attempted the cylinder head repair. I paid for it, learned after and was screwed unless I wanted to spend coin fighting it. Warranty in tack, I swallowed hard and drove it. A year later, here I am. My dealer, who I do trust, told me that the repair they did was not done right, or it needs a new engine. They are calling Ford tomorrow to discuss it. It will be fixed, but it's one or the other. I'm beyond myself. Frustrated I got screwed when I bought it and now here I am. Adding insult to injury, the car lost $8k in value since I bought it a year ago. Adding to it? No rental. We're fighting that with our dealer and they are understanding; however, since we did not buy it there, they aren't that flexible with us.

 

Nobody is dying and all will be good, but I can't tell you how deflated I am with this all.

 

Shumax

The dealerships acted under direction from Ford Corp. to address all the warranty work done from the outset, so Ford Corp. remain liable, assuming the selling dealership is a registered Ford dealership.

 

Was the selling dealer a Ford dealership - if so you should have no issues with Ford Corp. covering this, if not, I can understand you're in a very difficult situation.

 

We all lose that kind of money on vehicles, so that's not unique to this situation, or am I missing something here?

[shumax]

The selling dealership was a Toyota dealership that also sold Ford's. It's still covered by the OEM Ford warranty, so I don't know why it wouldn't be covered? Our Ford dealer told us yesterday that the engine is covered for 5 years or 60,000 miles. It went into service on 9/30/16, so there is plenty of life left in the OEM warranty as the car only has 19,500 on it at this point. The dealer that performed the first repair - replacing the cylinder heads - was the Ford dealership at the dealer I bought it from. I.E., it's a large dealership that has Toyota, Ford, etc. Many brands. Am I missing something here?

 

I mention the depreciation issue more as a surprise. I planned to keep the vehicle for 10 years, so I wasn't concerned about the depreciation in the first 2-5 years - frankly, all ten. I'm just surprised it depreciated that much, that quickly. Suddenly, I don't have as much equity in the car should I want to trade it in after the repair is finished. If it lost $8,000 in a year, I paid $666/a month to drive it. That's quite high, at least in my mind. I suppose one could debate me on the depreciation; that's fine. I'm just not happy that I'm now in this spot (major repair could lead to lack of trust and thus trading it in), during a time the car is depreciating most. I have less equity if I trade it in. That's my biggest concern. If I trade it in and get $27k for it, I need another $17k to buy a new one. Yuk.

 

Shumax

[akirby]

Youre going by what one dealer quoted you on a trade-in? Maybe theyre low balling you. Or maybe you paid too much to begin with. Hard to say. But $8K/yr depreciation on a $40K vehicle sounds about right for the first 2 years.

Edited September 13, 2018 by akirby

[1004ron]

The selling dealership was a Toyota dealership that also sold Ford's. It's still covered by the OEM Ford warranty, so I don't know why it wouldn't be covered? Our Ford dealer told us yesterday that the engine is covered for 5 years or 60,000 miles. It went into service on 9/30/16, so there is plenty of life left in the OEM warranty as the car only has 19,500 on it at this point. The dealer that performed the first repair - replacing the cylinder heads - was the Ford dealership at the dealer I bought it from. I.E., it's a large dealership that has Toyota, Ford, etc. Many brands. Am I missing something here?

 

If the company, Toyota/Ford, that did warranty repair work on the vehicle is an authorized Ford service center, and the warranty work was authorized by Ford Corp. then whatever it takes to correct it now will be covered by Ford Corp.

 

When I bought this car, I got screwed. The selling dealer didn't disclose they attempted the cylinder head repair. I paid for it, learned after and was screwed unless I wanted to spend coin fighting it.

 

What does this mean?

You're not screwed if it was warranty work authorized by Ford Corp.

Edited September 13, 2018 by 1004ron

[shumax]

Let me take you through this more, 1004ron. I purchased the vehicle, used, about a year ago. I bought it from a dealer 3 States away because they had EXACTLY what my wife wanted and the price was good. At the time, it was a year old with around 10,000 miles on it. I got it for $11,000 less than new. Seemed like a good deal given it was EXACTLY what my wife wanted. I asked a lot of questions about the car online/via phone. They sent me a Carfax report that told me it went in for a low oil light. I questioned that and they told me it was not reset when the oil was changed and that was it. I have that in writing. On my drive home in the vehicle, I noticed a rattling under the car. I took it to MY Ford dealer and it was a trim panel that was easily fixed. While in, because I know the manager well, he pulled the Oasis report. That's when I learned what the oil light was all about - it was burning oil, threw codes and eventually needed to have the cylinder heads replaced. Understand, none of this was disclosed to me BEFORE I bought it and even when I questioned the light. They knew about it as it was repaired at their Ford dealership. It's all very clearly documented on the Oasis report. Crystal clear - I have a copy of it. I called the dealer and raised a fuss and they basically told me to f-off. I'm dumbing it way down, but I was left with hiring an attorney and fighting it. Given I had the OEM warranty, I swallowed hard and moved on as I didn't want the hassle, or the expense. At the time, it wasn't worth it to me. So, that's the back story.

 

The car lost $11k of it's value in year one, which is when I bought it. It then lost $8k in value in year two, which is when I owned it. The current market value, trade in, is $27k in great shape and it is, sans the engine. If you can find a dealer willing to give me more, by all means, direct me! HAHA. Otherwise, I'm going on what two dealers told me and what I see online. I don't know what else to go by. Be that as it may, I'm not trading it in for even $30k if I can avoid it. Otherwise, I need to come up enough money to buy a $44-46k (what she has her eye on in an RDX, CX9, Volvo S60, etc.) car as I doubt my wife will stomach another used car given the ordeal with this one.

 

So, where did I get "screwed?" I got screwed by the selling dealer, who didn't disclose to me the real issue around why the light was on, despite my asking and even following up on it for clarity around the situation. That's a serious screwing, if you ask me. Ford should do right to fix this situation as the original repair was made by a Ford dealer.

 

Shumax

[1004ron]

I agree that the dealer is a scumbag for not being forthcoming with all the work done, although I don't know if he has a legal obligation to do so, particularly if he is confident that it was Ford authorized work and the original factory warranty is still in tact.

 

I bought my 2017 Sport new in March last year and all the online prices I see indicate the same type of price drop you're seeing on yours, and I just accept that par for t he course in our market for all makes.

 

If Ford step up to the plate and do a robust warranty repair or replacement, drive it a while and you may establish confidence in it.

[shumax]

Could not agree more about the dealer. I feel they did not offer full disclosure and had an obligation to. But, it came down to time, $ and frustration.

 

I hope you are right about the repair. If it is done well, all should be fine.

 

Will know more by Friday as my dealer is talking Ford about it today.

 

Will update it more as I know more...

[akirby]

You bought it for $11K less than new (street price) or $11K less than MSRP? Big difference.

[shumax]

New.

[shumax]

Ford has asked my dealer to remove the oil pan and heads and submit photos of it taken apart. I have no more details than that - my wife spoke to them. They are doing that Monday. Ford would not authorize a rental - even under goodwill. They punted me to my dealer. Because I did not buy it there, they arent as willing. I have some leverage as my company vehicle is a Ford and I have spent $8-$10,000 there in repairs over the last several years and referred people in, too. They recognize that and have not said no. They want to wait and see what Ford says after they pull the engine. I am not upset with my dealer at all. I get it and appreciate what they are doing thus far. Ford? Not happy. I appreciate they dont have to provide a rental; however, given this is the second major engine issue in 20,000 miles, and I am a loyal customer, they should at least help in some way. My opinion.

 

Should know more on Monday or Tuesday. I plan to create a website to document my experience. I see a few others have on the 2.7eco, too.

 

Shumax

Edited September 14, 2018 by shumax

[1004ron]

Ford has asked my dealer to remove the engine and submit photos of it taken apart. I have no more details than that - my wife spoke to them. They are doing that Monday. Ford would not authorize a rental - even under goodwill. They punted me to my dealer. Because I did not buy it there, they arent as willing. I have some leverage as my company vehicle is a Ford and I have spent $8-$10,000 there in repairs over the last several years and referred people in, too. They recognize that and have not said no. They want to wait and see what Ford says after they pull the engine. I am not upset with my dealer at all. I get it and appreciate what they are doing thus far. Ford? Not happy. I appreciate they dont have to provide a rental; however, given this is the second major engine issue in 20,000 miles, and I am a loyal customer, they should at least help in some way. My opinion.

 

Should know more on Monday or Tuesday. I plan to create a website to document my experience. I see a few others have on the 2.7eco, too.

 

Shumax

Best of luck with Ford Corp and getting it sorted, and its highly unlikely that they'll find any cause to refute warranty seeing as all the work to date has been at their direction by authorized dealerships.

 

I've had my Sport for 1.5 years and haven't heard of any major endemic issues with them - what are the concerning things you're reading?

[shumax]

https://www.builtrightind.com/engineering/2017/6/17/psa-2016-ford-f-150-27l-ecoboost-engine-failure

 

If you google 2.7 ecoboost engine failure or replacement, you will find information.

 

Look, $hit happens and I get that. Its not like 6 engines out of 10 are being replaced. On a large scale, its small is my guess. Doesnt make you feel any better when you are one that is impacted, but I have enough sense to know better. $hit really does happen.

 

My dealer has had 3 now and I am 4. One was a Fusion Sport. The rest were trucks. I am the first Edge. This is a small town dealer. Imagine what the large dealers in a metro area see.

 

Thrilled you have had good luck. On my Explorer Sport, the 3.5 Eco has done well in 110,000 miles. Did have a turbo replaced under warranty early on but thats been it, largely...

[shumax]

Ford required the dealer to pull the valve cover, and drop the oil pan, and submit photos. New engine should be approved today. Should get the new engine by Friday. Put it in on Monday...

[WWWPerfA_ZN0W]

Wow, hope this gives you a truly fresh start. Let's see if they approve a new engine or a remanufactured engine - probably a longblock, but could be a shortblock.

[shumax]

They keep saying it will be a long block. We will see....