jasoneg Posted May 2, 2018 Report Share Posted May 2, 2018 I have a 2014 Edge Limited(26k miles). It has an A6 SD Card. It was working fine until the other day. Now I am receiving a "Navigation SD Card Fault" notification on my screen and my navigation has stopped working. I pulled out the SD card and reinserted it numerous times. It started working again twice by doing that, but stopped working within a few minutes. I disconnected the battery for about 10 minutes and reconnected it and the Nav worked for 1 whole day. Now its not working again. I have seen older posts and never have seen a resolution for the problem. I would by a new SD card if I new it would fix it but I see that other people have done that and it still didn't work. I'm sure its some bug in the sync system. When I checked Sync it said I have the most updated version 3.7. On my system information screen in the car it says "navigation application version 3.62.5" Anyone know a fix? Quote Link to comment Share on other sites More sharing options...
enigma-2 Posted May 2, 2018 Report Share Posted May 2, 2018 I would try roving the card and clean the contacts with an alcohol wipe. Before reinsertING tbe card, stick a vacuum cleaner hose up to the opening and suck out any dust, dirt, doggie hair, etc. that may have gotten in there. If this doesn't work, remove the card and try a master reset. Quote Link to comment Share on other sites More sharing options...
jasoneg Posted May 2, 2018 Author Report Share Posted May 2, 2018 I would try roving the card and clean the contacts with an alcohol wipe. Before reinsertING tbe card, stick a vacuum cleaner hose up to the opening and suck out any dust, dirt, doggie hair, etc. that may have gotten in there. If this doesn't work, remove the card and try a master reset. I will give that a shot. When I turned the car on this morning it worked fine. After the car sat in the hot parking lot for 5 hours and turned the car on it didn't work as soon as I turned on the car. I removed the card several times and it didn't come back on. Quote Link to comment Share on other sites More sharing options...
jasoneg Posted May 2, 2018 Author Report Share Posted May 2, 2018 I would try roving the card and clean the contacts with an alcohol wipe. Before reinsertING tbe card, stick a vacuum cleaner hose up to the opening and suck out any dust, dirt, doggie hair, etc. that may have gotten in there. If this doesn't work, remove the card and try a master reset. Ok, I tried that. it still doesn't work. Any other ideas? Quote Link to comment Share on other sites More sharing options...
Simon F Posted May 2, 2018 Report Share Posted May 2, 2018 Can you down load that card to a computer, and then up load to a new card? Does anyone know? Quote Link to comment Share on other sites More sharing options...
enigma-2 Posted May 2, 2018 Report Share Posted May 2, 2018 (edited) Ok, I tried that. it still doesn't work. Any other ideas? Ummmmm, yea, but it involves a sledge hammer and a lot of vasoline. Seriously no, I would run it to the dealer. May involve a reload of software. Do you have an older card you can try? (BTW, this IS an OEM card, and not an Ebay clone, right?) And can you confirm that you did a Master Reset? Edited May 2, 2018 by enigma-2 Quote Link to comment Share on other sites More sharing options...
enigma-2 Posted May 2, 2018 Report Share Posted May 2, 2018 Can you down load that card to a computer, and then up load to a new card? Does anyone know?Cloning the SD card will not work. They are encrypted with a special key that the system can read, but prevents cloning them. (Otherwise theyd be selling for $10 on Ebay.) Quote Link to comment Share on other sites More sharing options...
enigma-2 Posted May 2, 2018 Report Share Posted May 2, 2018 I remember reading in another forum where the dealer found a loose connector on the card socket. (Not a big deal to check yours). Quote Link to comment Share on other sites More sharing options...
jasoneg Posted May 3, 2018 Author Report Share Posted May 3, 2018 Ummmmm, yea, but it involves a sledge hammer and a lot of vasoline. Seriously no, I would run it to the dealer. May involve a reload of software. Do you have an older card you can try? (BTW, this IS an OEM card, and not an Ebay clone, right?) And can you confirm that you did a Master Reset? I did the master reset. The card was the one in the car when I purchased it 4 months ago. Its an A6, so that sounds right for a late build 2014 Edge ??. But cant be sure. I don't have an older card to try. My software says 4.32.14073. When I checked on buying a new SD card it said that this version was fine, And it has worked fine for 4 months (I use it every day). Very disappointed in these ford navs. Everyone I have owned has had problems. Quote Link to comment Share on other sites More sharing options...
enigma-2 Posted May 3, 2018 Report Share Posted May 3, 2018 One thing that a couple of dealers found was the wiring harness which connected to the SD socket had loosened and unable to access the card. Try looking at the connector to see if it's tight. Quote Link to comment Share on other sites More sharing options...
jasoneg Posted May 4, 2018 Author Report Share Posted May 4, 2018 One thing that a couple of dealers found was the wiring harness which connected to the SD socket had loosened and unable to access the card. Try looking at the connector to see if it's tight. I will give that a shot tomorrow! Quote Link to comment Share on other sites More sharing options...
jasoneg Posted May 5, 2018 Author Report Share Posted May 5, 2018 One thing that a couple of dealers found was the wiring harness which connected to the SD socket had loosened and unable to access the card. Try looking at the connector to see if it's tight. The connections are tight! Quote Link to comment Share on other sites More sharing options...
candurin Posted May 6, 2018 Report Share Posted May 6, 2018 You can always try something simple first. If you have a way to use a windows PC to read the card, try this: Put the card in and right click on it in windows explorer. Select properties, then the tools tab. Click on error checking. Check the box that says automatically fix errors. Let it do its thing and then try it in the car. If there are some small file or card errors, that may help fix it. 1 Quote Link to comment Share on other sites More sharing options...
jasoneg Posted May 7, 2018 Author Report Share Posted May 7, 2018 You can always try something simple first. If you have a way to use a windows PC to read the card, try this: Put the card in and right click on it in windows explorer. Select properties, then the tools tab. Click on error checking. Check the box that says automatically fix errors. Let it do its thing and then try it in the car. If there are some small file or card errors, that may help fix it. Unfortunately I don't have an SD card reader on my laptop. Its been sporadic the past couple of days. Sometimes it works, sometimes it doesn't. I may just have to buy a new SD card and hope that's all it is. Quote Link to comment Share on other sites More sharing options...
TheWizard Posted May 8, 2018 Report Share Posted May 8, 2018 You can get a USB SD card reader on Amazon for about $10 or at Best Buy for about $5 more. It's probably worth that if it could save buying an expensive replacement card from Ford. Quote Link to comment Share on other sites More sharing options...
jasoneg Posted May 23, 2018 Author Report Share Posted May 23, 2018 So I bought a new A9 SD card and installed it. I drove the car for a day (150 miles) and its working. I set some destinations and everything has worked fine. Hopefully it continues to work! Quote Link to comment Share on other sites More sharing options...
jasoneg Posted May 24, 2018 Author Report Share Posted May 24, 2018 Well its worked for 2 days and hundreds of miles. Looks like I just had a bad SD card. 1 Quote Link to comment Share on other sites More sharing options...
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