jasoneg Posted March 24, 2018 Report Share Posted March 24, 2018 My 2008 Edge has the factory nav. I am now starting to receive an error code on the screen. it says "a system error has occurred. navigation features are currently unavailable. The DVD may be dirty. Remove it and check it for fingerprints or smudges. Clean using a soft dry cloth wiping from the center to edge." So I did that and it still tells me the same thing. Every once in a while it will work, but its getting more common not to work. Anyone have this issue?? Or know how to resolve?? Any info is appreciated. Thanks!! Quote Link to comment Share on other sites More sharing options...
enigma-2 Posted March 24, 2018 Report Share Posted March 24, 2018 While it could be a lot things, one possibility is the lens in the unit is dirty. (Car's have lot of environmental polutants not seen in a residential environment. Think of the film you see on the inside of the windshield). You could start by blowing air into the inside of the unit with a can of air made for this purpise. Then you could try using one of those DVD laser cleaning disks. And if it is a more serious problem, you could always send it to a repair shop specializing in auto DVD repair. I Googled and clicked on the first link, http://www.hitechserv.com/electronics-repair/oem-navigation-dvd-cd-changer-repair/70 They are quoting around $185. If you live in a major city it's possible that there's a repair service nearby. Could also be an opportunity to drop in one of the cool new aftermarket units. But that's going to coSr some. And then there's ebay and a used unit. Quote Link to comment Share on other sites More sharing options...
jasoneg Posted March 24, 2018 Author Report Share Posted March 24, 2018 While it could be a lot things, one possibility is the lens in the unit is dirty. (Car's have lot of environmental polutants not seen in a residential environment. Think of the film you see on the inside of the windshield). You could start by blowing air into the inside of the unit with a can of air made for this purpise. Then you could try using one of those DVD laser cleaning disks. And if it is a more serious problem, you could always send it to a repair shop specializing in auto DVD repair. I Googled and clicked on the first link, http://www.hitechserv.com/electronics-repair/oem-navigation-dvd-cd-changer-repair/70 They are quoting around $185. If you live in a major city it's possible that there's a repair service nearby. Could also be an opportunity to drop in one of the cool new aftermarket units. But that's going to coSr some. And then there's ebay and a used unit. Thanks for all the options! I thought of cleaning it with a cd/dvd cleaning disk, but wasn't sure how well it would work. Or how it would work, since there isn't a play button. Maybe it would spin a little while trying to read it? I don't want to spend a ton of money on it since the car has 205,000 miles. The car still runs and looks great though! The only thing that doesn't work is the navigation. And the notorious loose drivers seat! If anyone has used a cleaning disk, or has any insight on it please let me know! Thanks again!!!! Quote Link to comment Share on other sites More sharing options...
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